John Ko
IT Specialist at Self | Poway, California, United States
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John Ko is a dedicated IT Specialist with a robust background in system administration and user support, currently making significant contributions to the IT department at Singular. With his certifications in Cisco Certified Networking Associate (CCNA) and CompTIA A+, John has honed his expertise in various aspects of information technology infrastructure, particularly in Windows Desktop Administration and computer networking. His role centers around simplifying technology for users, ensuring that both hardware and software systems operate seamlessly to enhance productivity.
John's day-to-day responsibilities involve managing Active Directory for user accounts, implementing security protocols, and providing technical support for both Windows and Mac OS environments. His hands-on experience as a PC Technician allows him to troubleshoot complex issues efficiently, ensuring minimal downtime for end-users. He is particularly adept at resolving problems related to laptops and desktop computers, leveraging his strong understanding of routing protocols and network administration to maintain optimal performance across the organization.
One of John's key projects involved the deployment of a VPN solution that enhanced remote access for employees, facilitating a smoother transition to hybrid work environments. His proactive approach not only improved user satisfaction but also reinforced the company's commitment to maintaining a secure and efficient IT infrastructure. With a passion for customer service and a knack for making technology accessible, John Ko continues to empower his colleagues, enabling them to navigate their professional challenges with confidence and ease.
IT Specialist at Self in December 2023 to Present
Information Technology System Administrator at Singular Genomics in January 2024 to Present
Associate Analyst/System Administrator at ResMed in August 2022 to December 2023
Information Technology Help Desk Technician at Hologic, Inc. in August 2021 to June 2022
Service Desk Technician at SpaceLink | Technology to help your business soar in February 2019 to November 2019
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San Diego State University, Bachelor of Arts - BA, November 2026
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Documentation
Attention to Detail
Information Technology Infrastructure
Ubuntu
Networking
Desktop Support
Data Maintenance
Windows Server
Microsoft Exchange
Customer Service
Office 365
Communication
Active Directory
Root Cause Analysis
Troubleshooting
Windows Desktop Administration
Remote Administration
System Administration
Mac & PC platforms
Computer Repair
Cisco IOS
Cisco Routers
Routing Protocols
Network Switches
Local Area Network (LAN)
Incident Management
Network Administration
Computer Networking
Technical Support
Service Desk Management
Information Technology
IT Operations
Testing
Help Desk Support
Laptops
Service Desk
Desktop Computers
IT Service Management
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Discover more about SelfWhat is John Ko email address?
Email John Ko at [email protected] and [email protected]. This email is the most updated John Ko's email found in 2026.
How to contact John Ko?
To contact John Ko send an email to [email protected] or [email protected]. (updated on September 06, 2024)
What company does John Ko work for?
John Ko works for Self
What is John Ko's role at Self?
John Ko is IT Specialist
What is John Ko's Phone Number?
John Ko's phone (213) ***-*384
What industry does John Ko work in?
John Ko works in the Information Technology & Services industry.
John Ko Email Addresses
John Ko Phone Numbers
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