John Egerbrecht
Director, Workforce Management at Medical Answering Services LLC | Warners, New York, United States
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Director, Workforce Management at Medical Answering Services LLC in January 2023 to Present
Manager Traffic/Workforce, UMR at UnitedHealth Group in May 2020 to December 2022
UMR, Supervisor Appeals at UnitedHealth Group in November 2017 to May 2020
Operations Supervisor at POMCO Group in November 2015 to November 2017
Supervisor Resource Analysts and Negotiations Team at POMCO Group in September 2015 to November 2015
Operations Services Supervisor at POMCO Group in April 2014 to September 2015
Supervisor Customer Service at EmblemHealth in May 2008 to March 2014
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Strategic Planning
Capacity Planning
Contact Center Operations
Customer Relationship Management (CRM)
Analytical Skills
Health Insurance
Customer Service
Claim
Insurance
Employee Benefits
Access
HIPAA
Process Improvement
Call Centers
Outlook
Data Entry
Customer Satisfaction
Microsoft Excel
Customer Retention
Customer Experience
Team Building
Supervisory Skills
Teamwork
Training
Coaching
Performance Management
Leadership
Time Management
Microsoft Office
Troubleshooting
Workforce Management
Quality Assurance
Call Flow Design
Avaya ASA
Avaya Products
Avaya IP Telephony
Management
Verint Workforce Management
Call Center Development
Call Center Administration
Training & Development
Microsoft PowerPoint
Analytics
Spreadsheets
Office 365
Team Leadership
Inventory Management
Telephony
Employee Learning & Development
Visio
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Discover more about Medical Answering Services LLCWhat is John Egerbrecht email address?
Email John Egerbrecht at [email protected]. This email is the most updated John Egerbrecht's email found in 2026.
How to contact John Egerbrecht?
To contact John Egerbrecht send an email to [email protected].
What company does John Egerbrecht work for?
John Egerbrecht works for Medical Answering Services LLC
What is John Egerbrecht's role at Medical Answering Services LLC?
John Egerbrecht is Director, Workforce Management
What is John Egerbrecht's Phone Number?
John Egerbrecht's phone (212) ***-*423
What industry does John Egerbrecht work in?
John Egerbrecht works in the Insurance industry.
John Egerbrecht Email Addresses
John Egerbrecht Phone Numbers
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