Joelle Azzopardi, Change Lead at Westpac Group

Joelle Azzopardi

Change Lead at Westpac Group | Sydney, New South Wales, Australia

Profile last verified June 2026
Banking Verified Profile Sydney, New South Wales, Australia
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Personal Email

***@joelleazz.com

Personal • High Confidence

Phone Number

(**) *** *** 130

Australia • Phone

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Joelle Azzopardi serves as a Change Lead at Westpac Group, the Australian banking institution recognized for pioneering biometric authentication in mobile applications and maintaining a historical commitment to crisis response and financial sector partnerships. Her profile identifies her as National Manager of Customer Experience and Front Line Effectiveness, indicating a dedicated focus on aligning branch operations with standardized client service protocols. She orchestrates organizational transformations that support Westpac’s documented emphasis on employee development and technology-driven customer engagement across domestic and international markets.

BEST APPROACH TO REACH Joelle Azzopardi

Contact Joelle Azzopardi through her heavily weighted personal email address by delivering a tailored business case that directly maps to Westpac’s current front-line effectiveness strategies and customer experience modernization roadmaps.

Joelle Azzopardi Socials
Joelle Azzopardi Work Experience

Change Lead at Westpac Group in April 2018 - Present

National Manager, Customer Experience and Front Line Effectiveness at Westpac Group in June 2021 - Present

Program Change Lead at Westpac Group in December 2017 - April 2018

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Program change manager at NSW State Insurance Regulatory Authority in June 2017 - April 2018

Program Change Manager at Transport for NSW in April 2016 - April 2017

Senior Change Manager at Commonwealth Bank in July 2015 - March 2016

Senior Change Manager - Contract Position at Westpac Group in August 2014 - July 2015

Senior Change Manager - Contract Position at AMP in November 2013 - August 2014

Senior Learning Development Consultant at Wesfarmers Insurance in August 2013 - October 2013

Senior Change Manager, Technology at Westpac Group in January 2013 - June 2013

Senior Training Manager, Enterprise Compliance at Westpac Group in January 2011 - January 2012

Senior Change and Communications Manager, ATM Distribution at Westpac Group in January 2008 - January 2011

Director National Trainer Team — Contract Position at Child Support Agency (Australia) in January 2007 - January 2008

Senior Change Management, Learning and Development Consultant at Various Companies in January 2005 - January 2007

Senior Learning, Development and Change Manager — Contract Position at Westpac in January 2000 - January 2005

Joelle Azzopardi Skills
Change Management Stakeholder Management Culture Change Training Management Program Management Stakeholder Engagement Leadership Coaching Project Management Relationship Management Senior Stakeholder Management Business Process Leadership Development Project Delivery Business Transformation Large Scale Change Management Change Programmes Leading Change Organizational Learning Corporate Communications Internal Communications Employee Training Stakeholder Workshops Experienced Trainer Team Leadership Change Readiness Behavioural Change Stakeholder Analysis Senior Management Communications E-Learning Strategy Business Process Improvement Risk Management Financial Services Performance Management Consulting Banking Governance Creative Strategy Retail Banking Dyslexic Thinking
About Joelle Azzopardi’s Current Company
Westpac Group

From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID'​ biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.

Discover more about Westpac Group
Joelle Azzopardi’s Colleagues
Justin Ivanovic

Justin Ivanovic

Greater Sydney Area

Senior Manager at Westpac | Risk Management & Reporting

Senior Manager, Risk Management & Reporting at Westpac Group
(September 2025 – Present)

Dmitry Radulov

Dmitry Radulov

Greater Sydney Area

Change Management Leader | Business Transformation | Agile & AI | Financial Services

Change Management Lead at Westpac Group
(June 2022 – Present)

Kurt Wang

Kurt Wang

Greater Sydney Area

Executive Manager, Technology Risk in Change at Westpac Group

Executive Manager, Technology Risk in Change at Westpac Group
(January 2021 – Present)

Lisa Gaicd

Lisa Gaicd

Greater Sydney Area

Digital & Marketing Technology Specialist | Program Lead Delivering New Digital Capabilities

Head of Transformation - Brand & Marketing at Westpac Group
(July 2024 – Present)

Anatoly Logunov

Anatoly Logunov

Greater Sydney Area

Sustainability | Consulting | Analytics

Casual Academic/Lecturer - Sustainability Governance and Reporting at AGSM @ UNSW Business School
(January 2024 – Present)

Jeni Mannanal

Jeni Mannanal

Greater Sydney Area

Strategic Executive Leader | Specializing in Data & Digital Transformation and Data-Driven Product Management | Driving Business Growth and Operational Excellence

Head of AI Data & Customer Journeys at Westpac Group
(October 2025 – Present)

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Frequently asked questions about Joelle Azzopardi

What is Joelle Azzopardi email address?

Email Joelle Azzopardi at [email protected] and [email protected]. This email is the most updated Joelle Azzopardi's email found in 2026.

How to contact Joelle Azzopardi?

To contact Joelle Azzopardi send an email to [email protected] or [email protected]. (updated on December 07, 2025)

What company does Joelle Azzopardi work for?

Joelle Azzopardi works for Westpac Group.

What is Joelle Azzopardi's role at Westpac Group?

Joelle Azzopardi is Change Lead

What industry does Joelle Azzopardi work in?

Joelle Azzopardi works in the Banking industry.

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