Joel Roe
Retention Account Executive at Comcast | Denver Metropolitan Area
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Joel Roe is a dedicated and dynamic Retention Account Executive at Comcast, where he plays a pivotal role in maintaining customer loyalty and satisfaction within the highly competitive telecommunications industry. With a strong foundation in business-to-business sales and retention strategies, Joel is adept at navigating complex client relationships, particularly with those who have expressed intentions to disconnect their services. His expertise lies in identifying the root causes of customer dissatisfaction and implementing tailored solutions that not only address their concerns but also enhance their overall experience with Comcast Business Services.
In his current role, Joel is responsible for engaging with existing clients who may be on the verge of discontinuing their services. He employs a combination of critical thinking and strategic planning to renegotiate contract terms, ensuring that both the client's needs and Comcast's business objectives are met. His ability to communicate effectively and build rapport has proven essential in resolving outstanding issues, fostering a sense of trust and partnership with clients.
Beyond his direct responsibilities, Joel is also a mentor and leader within his team, guiding new hires and sharing best practices in customer retention. His project management skills enable him to oversee initiatives that drive customer engagement and satisfaction, while his organizational prowess ensures that all interactions are handled efficiently and effectively. With a positive attitude and a self-starter mentality, Joel continues to contribute significantly to Comcast's mission of delivering exceptional service and value to its customers, all while cultivating a collaborative team environment that encourages growth and innovation.
Retention Account Executive at Comcast in April 2014 to Present
Direct Sales Supervisor at Comcast Business in April 2020 to Present
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Northeastern Junior College, Associate of Arts - AA, August 2026
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Project Management
Critical Thinking
Communication
Team Building/Coaching/Mentoring
Organization Skills
Remote Managing
Stratigical and Tatical Planning
Business to Business Sales and Retention
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Discover more about ComcastWhat is Joel Roe email address?
Email Joel Roe at [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Joel Roe's email found in 2026.
What is Joel Roe phone number?
Joel Roe phone number is 3035875697.
How to contact Joel Roe?
To contact Joel Roe send an email to [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call Joel Roe try calling on 3035875697. (updated on September 02, 2024)
What company does Joel Roe work for?
Joel Roe works for Comcast
What is Joel Roe's role at Comcast?
Joel Roe is Retention Account Executive
What industry does Joel Roe work in?
Joel Roe works in the Telecommunications industry.
Joel Roe Email Addresses
Joel Roe Phone Numbers
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