Joanne Jackson
ServiceNow Specialist at Leidos | Sumter, South Carolina, United States
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Joanne Jackson is a seasoned System Engineer at Marriott International, where she plays a pivotal role as a ServiceNow Configuration Management Data Engineer. With over 30 years of experience in Information Technology, Joanne has honed her expertise in Configuration Management Database (CMDB) tools, ensuring the seamless integration of ITIL processes within the organization. Her current focus is on managing the United States and Canada hotel property inventory, where she applies her extensive knowledge of Software Asset Management and data analytics to optimize resource utilization and enhance operational efficiency.
Joanne's career is characterized by her ability to lead and collaborate effectively across teams, driving initiatives that bridge the gap between technical requirements and business objectives. She has successfully developed and supported critical projects that leverage her skills in the Software Development Life Cycle (SDLC), data center operations, and server management, particularly in Linux environments. Her proficiency in SQL allows her to extract valuable insights from complex datasets, facilitating informed decision-making and strategic planning.
In her role, Joanne is not just a technical expert; she is a personable IT professional who values communication and teamwork. She understands the importance of documentation and knowledge sharing, which are crucial for maintaining a robust CMDB. By fostering a culture of collaboration, she ensures that all stakeholders are aligned and informed, ultimately contributing to Marriott's commitment to excellence in service delivery. Joanne's dedication to continuous improvement and her passion for technology make her an invaluable asset to the Marriott International team.
ServiceNow Specialist at Leidos in January 2025 to Present
ServiceNow Data Analyst at Marriott International in August 2023 to January 2025
ServiceNow ITOM Software Engineer at CSC in September 2019 to June 2023
Asset Management Specialist at Verizon in May 2017 to March 2019
Data Analyst at Verizon in July 2013 to March 2019
Assistant Librarian at Gloucester County Library System in July 2016 to March 2019
Information Technology Infrastructure Specialist at Verizon in June 2003 to June 2013
System Administrator at Verizon in June 1995 to June 2003
Data Center Architect at Verizon in June 1991 to June 1995
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Drexel University, MSIS/MSLIS
Temple University, Bachelor's Degree, August 1988 to August 1991
La Salle University, Master of Business Administration (MBA)
Drexel University, Master's degree
La Salle University, Master's degree
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Infrastructure
Integrated Systems
Software Project Management
ServiceNow
Data Analysis
Extract, Transform, Load (ETL)
Software Asset Management
data visualization
IT Operations
Documentation
Troubleshooting
Operations Management
Data Analytics
Software Development Life Cycle (SDLC)
System Administration
Disaster Recovery
Data Center
Requirements Analysis
ITIL
Library Science
Cloud Computing
Vendor Management
Information Technology
Database Design
Business Process Improvement
Inventory Management
Asset Management
Solaris
Unix
Servers
Linux
Databases
Operating Systems
SQL
Microsoft SQL Server
Amazon Web Services (AWS)
QlikView
SAP BusinessObjects
Management
Collaborative Problem Solving
Communication
Community Outreach
Customer Support
Written Communication
Inventory Analysis
Data Science
ETL Testing
Data Center Operations
IT Infrastructure Operations
IT Infrastructure Management
Operating System Administration
Reporting
qlik
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Discover more about LeidosWhat is Joanne Jackson email address?
Email Joanne Jackson at [email protected]. This email is the most updated Joanne Jackson's email found in 2026.
How to contact Joanne Jackson?
To contact Joanne Jackson send an email to [email protected]. (updated on September 03, 2024)
What company does Joanne Jackson work for?
Joanne Jackson works for Leidos
What is Joanne Jackson's role at Leidos?
Joanne Jackson is ServiceNow Specialist
What is Joanne Jackson's Phone Number?
Joanne Jackson's phone (839) ***-*371
What industry does Joanne Jackson work in?
Joanne Jackson works in the Information Technology & Services industry.
Joanne Jackson Email Addresses
Joanne Jackson Phone Numbers
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