Joannah Raca
Customer Service Senior Officer at Runningman Corporation | National Capital Region, Philippines
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Joannah Raca is a dedicated Customer Service Senior Officer at Runningman Corporation, where she leverages her extensive experience in the gambling and casinos industry to enhance customer satisfaction and drive operational excellence. With a Bachelor of Business Administration (BBA) in Finance and Financial Management Services from Southern Luzon State University, Joannah combines her academic background with practical skills in customer relationship management (CRM) and account management.
In her current role, Joannah is responsible for handling a diverse range of customer inquiries through various channels, including email, phone, live chats, and mobile applications. Her ability to maintain strong customer relations is complemented by her proactive approach to gathering and analyzing customer feedback, which she communicates effectively to her supervisors. This feedback loop not only helps in addressing immediate customer concerns but also informs strategic improvements in service delivery.
Joannah is also adept at preparing and generating detailed reports that provide insights into customer queries and trends, enabling her team to identify areas for enhancement. Her problem-solving skills are particularly valuable when researching complex issues related to games, matches, or events, allowing her to provide practical solutions that meet customer needs.
Her expertise in written communication and project management, combined with her proficiency in social media and advertising, positions Joannah as a key player in elevating the customer experience at Runningman Corporation. Through her commitment to excellence and teamwork, she continues to contribute significantly to the company's reputation for outstanding customer service in a competitive industry.
Customer Service Senior Officer at Runningman Corporation in February 2018 to Present
Customer Service Staff at SBOBET Inc. / Sports Bookie Online. Inc. in February 2013 to February 2018
Sales Administrator at Globe Telecom in May 2012 to February 2013
Disc Jockey at Radyo Natin 104.5 affiliate station of DZRM in June 2011 to April 2012
Internship at DMCI Homes in January 2011 to January 2011
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Southern Luzon State University, Bachelor of Business Administration (BBA), October 2026
Southern Luzon State University, Associate in Science and Health Education, October 2026
Paaralang Elementarya ng Lucban - 1, October 1996 to October 2026
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Creative Problem Solving
Customer Service Operations
Multitasking
Email
Microsoft Word
Written Communication
Administration
Problem Solving
English
Customer Retention
Interpersonal Skills
Customer Support
Customer Service Management
Customer Satisfaction
B2B
B2B2C
B2C
VIP Services
VIP
Search Engine Optimization (SEO)
Customer Service Representatives
Post-Sales Support
Analytical Skills
Customer Relationship Management (CRM)
Communication
Negotiation
Customer Service
Microsoft Office
Teamwork
Project Management
Management
Data Analysis
CRM
Training
Social Media
Advertising
Event Planning
PowerPoint
Microsoft Excel
Customer Experience
Time Management
Marketing Strategy
Sales
Account Management
Marketing
Social Networking
Team Leadership
Strategic Planning
Telecommunications
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Discover more about Runningman CorporationWhat is Joannah Raca email address?
Email Joannah Raca at [email protected] and [email protected]. This email is the most updated Joannah Raca's email found in 2026.
How to contact Joannah Raca?
To contact Joannah Raca send an email to [email protected] or [email protected]. (updated on October 24, 2024)
What company does Joannah Raca work for?
Joannah Raca works for Runningman Corporation
What is Joannah Raca's role at Runningman Corporation?
Joannah Raca is Customer Service Senior Officer
What is Joannah Raca's Phone Number?
Joannah Raca's phone (**) *** *** 226
What industry does Joannah Raca work in?
Joannah Raca works in the Gambling & Casinos industry.
Joannah Raca Email Addresses
Joannah Raca Phone Numbers
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