Jim Rescorla Email & Phone Number

Jim Rescorla

Genesys Solutions Architect at ConvergeOne | Idaho Falls, Idaho, United States

Jim Rescorla Socials
About Jim Rescorla

Jim Rescorla currently serves as a Genesys Solutions Architect at ConvergeOne, where he leverages his extensive expertise in cloud technologies and telecommunications to deliver innovative solutions that enhance customer engagement. With a strong foundation as a Genesys Cloud Certified Professional, Jim is well-versed in Genesys Cloud Analytics and Reporting, enabling organizations to gain actionable insights and optimize their customer service operations. His proficiency in CompTIA Security+, Network+, and A+ certifications underscores his commitment to maintaining robust security protocols and efficient network infrastructures.

In his role, Jim is actively involved in key projects that integrate advanced telephony solutions, including IVR systems and video conferencing capabilities, ensuring seamless communication for clients across various industries. His background in Cisco Collaboration and data center design, particularly with Nexus/Force 10 and UCS architectures, allows him to architect scalable and secure solutions tailored to the specific needs of clients. Additionally, his experience with AWS and Microsoft Azure further enhances his ability to design hybrid cloud environments that support dynamic business requirements.

Jim's technical acumen is complemented by his strong sales skills in the high-tech sector, where he effectively communicates complex concepts to stakeholders and drives successful project outcomes. As a former Avaya Certified Expert, he brings a wealth of knowledge in IP telephony implementation, making him a valuable asset in navigating the evolving landscape of customer experience technologies. With a passion for continuous learning and a focus on delivering exceptional results, Jim Rescorla is dedicated to helping organizations harness the power of Genesys solutions to elevate their customer interactions.

Jim Rescorla Work
1 experience icon

Genesys Solutions Architect at ConvergeOne in August 2021 to Present

2 experience icon

Enterprise Solutions Architect at NTT DATA, Inc. in November 2016 to May 2021

3 experience icon

Enterprise Solutions Architect at Dell in November 2015 to November 2016

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Jim Rescorla Education

College of Oceaneering, Technical, July 1993 to July 1994

Jim Rescorla Skills

Genesys Cloud CX Architect – Schedules and Schedule Groups

Genesys Cloud CX Architect – Configuring Salesforce Data Actions Integration

Genesys Cloud CX Architect – Configuring Secure Flows

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About Jim Rescorla's Current Company
Frequently Asked Questions about Jim Rescorla

What is Jim Rescorla email address?

Email Jim Rescorla at [email protected] and [email protected]. This email is the most updated Jim Rescorla's email found in 2026.

How to contact Jim Rescorla?

To contact Jim Rescorla send an email to [email protected] or [email protected]. (updated on August 25, 2024)

What company does Jim Rescorla work for?

Jim Rescorla works for ConvergeOne

What is Jim Rescorla's role at ConvergeOne?

Jim Rescorla is Genesys Solutions Architect

What is Jim Rescorla's Phone Number?

Jim Rescorla's phone (208) ***-*342

What industry does Jim Rescorla work in?

Jim Rescorla works in the Information Technology & Services industry.

Jim Rescorla Email Addresses

Email Jim Rescorla at [email protected] and [email protected]. This email is the most updated Jim Rescorla's email found in 2026.

Jim Rescorla Phone Numbers

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