Jillian Doerr
Financial Services Professional at Charles Schwab | Dallas-Fort Worth Metroplex
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Jillian Doerr is a dedicated Escalation and Member Relations Specialist at Peloton Interactive, where she leverages her strong background in English and Education to enhance member experiences and resolve complex issues. With a Bachelor of Arts in English from the University of Texas at Austin, complemented by a minor in Education, Jillian brings a unique blend of communication skills and empathy to her role. She excels in engaging with members, de-escalating tense situations, and providing tailored solutions that address concerns related to Membership, Billing, Order Experience, Apparel, and Hardware/Software.
In her current position, Jillian serves as a subject matter expert across all lines of business, answering inquiries from both agents and members with confidence and clarity. Her ability to coach agents on effective communication strategies and escalation resolution not only empowers her colleagues but also fosters a culture of continuous improvement within the team. Jillian's commitment to going above and beyond for members exemplifies her dedication to customer relationship management (CRM) and highlights her expertise in navigating the intricacies of the hospitality industry.
Beyond her core responsibilities, Jillian's diverse skill set—including creative direction, visual arts, and curriculum development—enables her to approach challenges with innovative solutions. Her passion for early childhood education further informs her empathetic approach, ensuring that every member feels valued and understood. As Peloton continues to grow, Jillian's contributions play a pivotal role in maintaining the high standards of member satisfaction that the brand is known for, making her an invaluable asset to the organization.
Financial Services Professional at Charles Schwab in May 2025 to Present
Executive/Legal Escalations Escalations and Member Relations Specialist at Peloton Interactive in August 2020 to January 2025
Server at Whiskey Cake Kitchen & Bar in February 2018 to July 2020
Teacher at Frisco ISD in August 2015 to December 2017
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The University of Texas at Austin, Bachelor of Arts (B.A.), September 2026
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Hospitality Industry
Restaurant Management
Bartending
Waiting Tables
Photography
Fashion Styling
Creative Direction
Posing
Visual Arts
Teaching
Early Childhood Education
Education
Customer Service
Customer Relationship Management (CRM)
Career Development Coaching
Escalation Resolution
Customer Escalation Management
Curriculum Development
Lesson Planning
Differentiated Instruction
Literacy
Special Education
Writing
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Discover more about Charles SchwabWhat is Jillian Doerr email address?
Email Jillian Doerr at [email protected]. This email is the most updated Jillian Doerr's email found in 2026.
How to contact Jillian Doerr?
To contact Jillian Doerr send an email to [email protected]. (updated on September 24, 2024)
What company does Jillian Doerr work for?
Jillian Doerr works for Charles Schwab
What is Jillian Doerr's role at Charles Schwab?
Jillian Doerr is Financial Services Professional
What is Jillian Doerr's Phone Number?
Jillian Doerr's phone +44 ** **** *236
What industry does Jillian Doerr work in?
Jillian Doerr works in the Computer Software industry.
Jillian Doerr Email Addresses
Jillian Doerr Phone Numbers
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