Jiaying Goh

Jiaying Goh currently serves as a Business Support Officer at Achieve Group, where she plays a pivotal role in facilitating seamless operations and fostering strong client relationships. Her proficiency in bilingual communication, particularly in English and Mandarin, enables her to connect effectively with the China market, opening doors to new business opportunities and enhancing cross-cultural engagement. Jiaying’s expertise extends beyond administrative duties; she is a strategic partner in supporting the frontline sales and client servicing teams by providing comprehensive technical support, ensuring exceptional customer experience, and maintaining high standards of guest and visitor satisfaction.

In her role, Jiaying manages a diverse range of responsibilities, including front office operations, phone etiquette, and written communication, all of which contribute to creating a welcoming and professional environment. Her ability to translate complex information and facilitate smooth communication between international clients and internal teams has been instrumental in strengthening Achieve Group’s global outreach. Jiaying’s extensive network with Managing Directors across various industries allows her to leverage industry insights and foster valuable partnerships, further supporting the company’s growth objectives.

Her skills in sales support, visitor experience management, and team collaboration underpin her effectiveness in ensuring that the frontline teams can focus on generating revenue and closing deals. By providing a solid foundation of administrative and technical support, Jiaying Goh exemplifies how a dedicated Business Support Officer can be a catalyst for operational excellence and business success in a dynamic, client-focused environment.