Jerwayne Ellis
Senior Technical Product Manager at Jack Henry & Associates | Columbia, South Carolina, United States
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Jerwayne Ellis serves as a Senior Technical Product Manager at Jack Henry & Associates, where he leverages his extensive experience in the computer software industry to drive product innovation and enhance customer satisfaction. In this pivotal role, Jerwayne is responsible for creating and maintaining a comprehensive product vision and roadmap that aligns with the broader objectives of the organization. His expertise in Agile methodologies enables him to effectively collaborate with cross-functional project teams, guiding feature development from initial concept through to successful delivery.
One of Jerwayne's key projects involves the integration of mobile device functionalities into existing financial services platforms, enhancing user engagement and customer retention. By meticulously tracking product adoption statistics and gathering customer feedback, he translates insights into actionable enhancement recommendations, ensuring that the products not only meet but exceed client expectations. His commitment to quality assurance and continuous improvement is evident as he ensures a seamless transition between development stages, fostering a culture of collaboration and innovation within his teams.
Jerwayne's strong leadership skills, coupled with his proficiency in vendor management and technical support, empower him to navigate complex project landscapes effectively. His ability to communicate complex technical concepts clearly, often utilizing tools like Microsoft PowerPoint for stakeholder presentations, further solidifies his role as a key influencer within the organization. With a Bachelor of Science in Business Management from the University of Missouri-Columbia, Jerwayne combines his academic foundation with practical experience to drive strategic initiatives that position Jack Henry & Associates at the forefront of the financial services technology sector.
Senior Technical Product Manager at Jack Henry & Associates in September 2021 to Present
Product Owner/Product Manager at Computer Services, Inc. in January 2011 to September 2021
Director Of Customer Service at Computer Services, Inc. in July 2008 to January 2011
Quality Assurance Manager at Computer Services, Inc. in February 2007 to July 2008
Software Support Manager at Computer Services, Inc. in September 2005 to February 2007
Software Support at Computer Services, Inc. in September 2004 to September 2005
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University of Missouri-Columbia, Bachelor of Science, August 1999 to August 2026
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Problem Solving
Record Of Success
Agile Environment
Product Lifecycle Management
Business Management
New Business Opportunities
Agile Methodologies
Product Launch
Mobile Devices
Project Management
Business Analysis
Product Development
Cloud Computing
Cross-functional Team Leadership
Vendor Management
Product Management
Team Leadership
Scrum
Product Strategy
Software as a Service (SaaS)
Agile & Waterfall Methodologies
Microsoft Outlook
Microsoft SQL Server
Banking
Strategic Planning
Financial Services
Customer Service
Customer Retention
Customer Satisfaction
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Teams
Team Foundation Server (TFS)
Employee Training
User Stories
Technical Support
Client-focused
Product Training
Software Documentation
Customer Product Training
Defining Product Requirements
Data Analysis
Leadership
Management
Product Road Mapping
Diversity & Inclusion
Generative AI Tools
Artificial Intelligence for Business
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Discover more about Jack Henry & AssociatesWhat is Jerwayne Ellis email address?
Email Jerwayne Ellis at [email protected] and [email protected]. This email is the most updated Jerwayne Ellis's email found in 2026.
What is Jerwayne Ellis phone number?
Jerwayne Ellis phone number is 5738216931.
How to contact Jerwayne Ellis?
To contact Jerwayne Ellis send an email to [email protected] or [email protected]. If you want to call Jerwayne Ellis try calling on 5738216931. (updated on September 03, 2024)
What company does Jerwayne Ellis work for?
Jerwayne Ellis works for Jack Henry & Associates
What is Jerwayne Ellis's role at Jack Henry & Associates?
Jerwayne Ellis is Senior Technical Product Manager
What industry does Jerwayne Ellis work in?
Jerwayne Ellis works in the Financial Services industry.
Jerwayne Ellis Email Addresses
Jerwayne Ellis Phone Numbers
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