Jersey C
IT Data Analyst at AmaWaterways River Cruises | Los Angeles, California, United States
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Jersey C. currently serves as an IT Data Analyst at AmaWaterways River Cruises, where he leverages over 12 years of diverse professional experience to drive data management and enhance operational efficiency. In this pivotal role, Jersey is instrumental in developing and implementing data-driven solutions that support the company's strategic objectives. His expertise in platforms such as Seaware, Service Desk, and Tableau allows him to create insightful reports for executives, sales teams, and national accounts, thereby facilitating informed decision-making across the organization.
A key aspect of Jersey's role involves training and mentoring colleagues both within and outside his department. His passion for motivating and inspiring others is evident in his commitment to fostering a collaborative learning environment. By conducting training sessions on various systems and platforms, Jersey empowers team members to excel in their roles, ultimately contributing to improved customer satisfaction and operational performance. His organizational talent and leadership development skills have made him a respected figure within the company, as he actively promotes process improvement and cross-functional teamwork.
Jersey's proficiency in enterprise resource planning (ERP) systems and his strong background in customer service and sales further enhance his ability to bridge the gap between technical and operational needs. As he continues to refine his skills and expand his knowledge in data analytics, Jersey remains dedicated to driving innovation and excellence at AmaWaterways, ensuring that the company remains a leader in the river cruise industry.
IT Data Analyst at AmaWaterways River Cruises in July 2018 to Present
IT Helpdesk Customer Support Specialist at AmaWaterways River Cruises in August 2016 to June 2018
Medical Records Clerk / Medical Biller at Community Surgery Center of Glendale in June 2016 to August 2016
Medical Enrollment Specialist at Med-Care Diabetic and Medical Supplies in July 2014 to August 2016
Team Leader, Global Order Management at Lexmark in January 2013 to January 2013
Shift Manager, Outbound Sales at Cordia Communications Corporation in May 2007 to August 2010
Technical Support Representative at Sykes in January 2007 to January 2007
Customer Retention Specialist at Teleperformance Philippines in January 2006 to January 2006
Customer Care Professional at JPMorgan Chase & Co. in January 2005 to January 2006
Customer Care Professional at Sykes Enterprises, Incorporated in January 2005 to January 2005
Customer Service Associate at Advanced Contact Solutions, Inc. in January 2004 to January 2004
Customer Service Representative at Touch Asia Solutions in January 2003 to January 2004
Data Analyst at Datascope Communications, Inc. in January 2002 to January 2003
Administrative Assistant at Champan Garment Corporation in January 2001 to January 2002
Data Formatter at Innodata Inc. in January 2000 to January 2000
Telecommunicator at Infopage Telecommunications in January 1997 to January 1998
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West Valley Occupational Center LAUSD, Certificate, November 2026
University of San Carlos, Bachelor's Degree, November 2026
Colegio de San Juan de Letran, Bachelor's Degree, November 1993 to November 1998
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Written Communication
Organizational Talent
Analytical Skills
Organization Skills
Customer Service Management
Teamwork
Leadership Development
Talent Management
Communication
Typing
Reporting
Customer Satisfaction
Team Leadership
Telecommunications
Team Management
Technical Support
Training
Process Improvement
Team Building
Call Centers
Project Management
Recruiting
Product Management
Management
Customer Experience
Outlook
Windows
VoIP
Wireless
Coaching
Troubleshooting
CRM
Outsourcing
Data Entry
Operations Management
BPO
Quality Assurance
Vendor Management
Program Management
Business Analysis
Microsoft Office
PowerPoint
Microsoft Word
Customer Service
Leadership
Microsoft Excel
Sales
Business Process Improvement
Account Management
Cross-functional Team Leadership
Customer Retention
Performance Management
SAP
Problem Solving
Strategic Planning
Time Management
Employee Relations
Change Management
Interviewing
Enterprise Resource Planning (ERP)
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Discover more about AmaWaterways River CruisesWhat is Jersey C email address?
Email Jersey C at [email protected]. This email is the most updated Jersey C's email found in 2026.
How to contact Jersey C?
To contact Jersey C send an email to [email protected]. (updated on August 25, 2024)
What company does Jersey C work for?
Jersey C works for AmaWaterways River Cruises
What is Jersey C's role at AmaWaterways River Cruises?
Jersey C is IT Data Analyst
What is Jersey C's Phone Number?
Jersey C's phone (213) ***-*959
What industry does Jersey C work in?
Jersey C works in the Leisure, Travel & Tourism industry.
Jersey C Email Addresses
Jersey C Phone Numbers
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