Jerry D
Customer Care Operations Manager at Seminole Hard Rock Support Services | Hollywood, Florida, United States
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Customer Care Operations Manager at Seminole Hard Rock Support Services in November 2018 to Present
Director of Customer Care - Innovation & Strategic Initiatives at Seminole Hard Rock Support Services in June 2022 to Present
Service Coach at Carnival Cruise Line in February 2016 to November 2018
Director of Admissions/ Business Relations Regional Coordinator at Universal Health in March 2015 to February 2016
Operations Leader at Kare Pharmacy in August 2013 to December 2014
Manager of Pharmacy Operations at Liberty Medical Supply in July 2008 to August 2013
Assisant Site Operations Leader at PRC in June 1997 to June 2008
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Broward College
Florida Memorial University
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Team Development
Personnel Management
Client Services
Customer Engagement
Contact Center Management
Sales
Service Delivery
Microsoft Office
Employee Engagement
Vendor Relations
Business Acumen
Organizational Alignment
Continuous Process
Lean Processes
Corrective Actions
Operational Requirements
Onboarding
Strategic Vision
Executive Decision-making
Process Efficiency
Critical Thinking
Staffing Plans
Skilled Multi-tasker
Executive Management
Business Continuity
Emerging Technologies
B2B2C
Transparency
Strategic Services
Software as a Service (SaaS)
Key Performance Indicators
Escalations Management
Crisis Management
Communication
Product Management
Product Leadership
Analytics
GSS
P & L Oversight
Hospitality Management
Third Party Management
P&L Forecasting
Strategy Execution
Guest Satisfaction
Call Center
Project Management
Recruiting
Leadership
Avaya
Workforce Management
Vendor Management
Operations Management
Customer Satisfaction
BPO
Process Improvement
Six Sigma
Customer Service
Team Building
Coaching
Contact Centers
Management
Strategic Planning
Cross-functional Team Leadership
Team Leadership
Quality Assurance
Customer Experience
Account Management
Outsourcing
Customer Retention
Call Center Development
Performance Management
Software Documentation
Call Centers
CRM
Inbound Marketing
Business Development
Training
Troubleshooting
Leadership Development
Budgets
Change Management
Time Management
Business Process Improvement
Forecasting
Analysis
Business Analysis
Employee Training
IVR
Employee Benefits
Strategy
P&L Management
Sales Operations
Employee Relations
Program Management
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Discover more about Seminole Hard Rock Support ServicesWhat is Jerry D email address?
Email Jerry D at [email protected]. This email is the most updated Jerry D's email found in 2026.
How to contact Jerry D?
To contact Jerry D send an email to [email protected].
What company does Jerry D work for?
Jerry D works for Seminole Hard Rock Support Services
What is Jerry D's role at Seminole Hard Rock Support Services?
Jerry D is Customer Care Operations Manager
What is Jerry D's Phone Number?
Jerry D's phone (305) ***-*213
What industry does Jerry D work in?
Jerry D works in the Outsourcing/Offshoring industry.
Jerry D Email Addresses
Jerry D Phone Numbers
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