Jerrit Pfitzner

Q: What is Jerrit Pfitzner email address?

Email Jerrit Pfitzner at jerrit.p@gmx.de and jerrit.pfitzner@bio-techne.com. This email is the most updated Jerrit Pfitzner's email found in 2026.

Q: How to contact Jerrit Pfitzner?

To contact Jerrit Pfitzner send an email to jerrit.p@gmx.de or jerrit.pfitzner@bio-techne.com. (updated on August 24, 2024)

Service Support Manager at Bio-Techne | San Jose, California, United States

About Jerrit Pfitzner

Jerrit Pfitzner serves as the Service Support Manager at Bio-Techne, where he leverages his extensive global experience in field service to enhance customer satisfaction and operational efficiency. With a robust background spanning Greater Europe, China, and the USA, Jerrit brings a nuanced understanding of how cultural and regional differences can impact customer relations. His commitment to the customer experience is evident in his proactive approach to identifying and addressing pain points, ensuring that clients receive timely and effective solutions.

In his current role, Jerrit is responsible for establishing, tracking, and executing various performance metrics, including Overall Business Quality (OBQ), First Fix Rate (FFR), and Mean Time Between Failures (MTBF) for the global field service organization. This data-driven approach not only enhances service delivery but also provides valuable insights that inform strategic decision-making. As the NPI (New Product Introduction) Owner for the global field service organization, he plays a pivotal role in integrating new technologies and processes, ensuring that the team is well-equipped to meet evolving customer needs.

Jerrit’s expertise extends to authoring both internal and customer-facing quality documentation, which is crucial for maintaining high standards of service and compliance. His ability to create engaging training content further empowers the global service team, fostering a culture of continuous improvement. With a skill set that includes programming languages such as Python and C, alongside proficiency in CNC machining and inventory management, Jerrit is well-positioned to drive innovation and efficiency within Bio-Techne’s service operations. His dedication to excellence and customer-centric mindset make him an invaluable asset to the organization.

Jerrit Pfitzner Work