Jerome Hermann
Enterprise Project Manager / Technical Delivery UCaaS/CCaaS at RingCentral | Buffalo, New York, United States
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Jerome Hermann is a seasoned Enterprise Project Manager at RingCentral, specializing in the implementation of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. In his current role, Jerome expertly navigates the complexities of deploying a comprehensive suite of VoIP communication solutions, ensuring that organizations can seamlessly transition to cloud-based telephony systems. His responsibilities encompass a wide range of tasks, including project surveying, planning, and design, which are critical for the successful execution of implementation projects.
One of Jerome's key projects involves overseeing the deployment of advanced telecommunication hardware and software, where he conducts thorough end-user training both remotely and onsite. His expertise in cloud telephony architecture allows him to meticulously plan and design tailored solutions that meet the unique needs of each client. By identifying project tasks and resource requirements for complex cloud telephony migrations, he ensures that all implementation initiatives are executed efficiently and effectively.
Jerome's strong interpersonal communication skills and bilingual capabilities enhance his ability to provide exceptional application product support, making him a valuable asset to both clients and team members. His proficiency in databases and desktop application support further complements his role, allowing him to deliver comprehensive solutions that drive business success. As a dynamic leader in the UCaaS/CCaaS space, Jerome Hermann continues to push the boundaries of communication technology, helping organizations harness the power of cloud solutions to enhance collaboration and customer engagement.
Enterprise Project Manager / Technical Delivery UCaaS/CCaaS at RingCentral in August 2015 to Present
Application Analyst (contract) at CGI in July 2014 to March 2015
Technical Analyst at BMO Harris in September 2013 to June 2014
Business Communications Instructor (contract) at Embassy of the United States in December 2012 to May 2013
WorkBench Application Analyst at CIBC BNY Mellon in July 2011 to November 2012
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University of Melbourne
Victoria University, Masters
University of Cape Town, Bachelor of Science
University of Colorado Denver
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RingCX Certified Delivery Partner - Core and Project Management Certifications
Mobile Communications
Technical Presentations
Presentations
Customer Communication
Public Speaking
Complex Project Management
Managing Large Scale Projects
Databases
Customer Relationship Management (CRM)
Project Surveying, Consulting, Planning & Design
People leadership
SAPR/3, UCaaS & CCaaS implementation
• Bilingual/Multilingual English/French/Spanish
Nice CXone, desktop/mobile telephony hardware programming & provisioning
Communication
Knowledge Acquisition
Job Skills
Computer-Assisted Translation
Attention to Detail
Technical Translation
Interpersonal Communication
bilingual application product support
Application Software Support
WorkBench
SPSS
SAP R/3
Application Support
Desktop Application Support
Product Marketing
Sales Presentations
Project Management
Translation
Cloud Applications
VoIP
Solution Implementation
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Discover more about RingCentralWhat is Jerome Hermann email address?
Email Jerome Hermann at [email protected]. This email is the most updated Jerome Hermann's email found in 2026.
What is Jerome Hermann phone number?
Jerome Hermann phone number is 2184700109.
How to contact Jerome Hermann?
To contact Jerome Hermann send an email to [email protected]. If you want to call Jerome Hermann try calling on 2184700109. (updated on September 04, 2024)
What company does Jerome Hermann work for?
Jerome Hermann works for RingCentral
What is Jerome Hermann's role at RingCentral?
Jerome Hermann is Enterprise Project Manager / Technical Delivery UCaaS/CCaaS
What industry does Jerome Hermann work in?
Jerome Hermann works in the Information Technology & Services industry.
Jerome Hermann Email Addresses
Jerome Hermann Phone Numbers
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