Jerico Herrera
Client Account Manager at Acquire BPO | Metro Manila, National Capital Region, Philippines
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Jerico Herrera currently serves as a Client Account Manager at Acquire BPO, where he plays a pivotal role in ensuring the seamless operation and growth of client accounts. With a strong foundation in customer service and sales, Jerico leverages his expertise to provide day-to-day support for clients, acting as the primary liaison between them and the company. His responsibilities encompass not only addressing immediate client needs but also strategic planning and optimization of account performance, ensuring that client expectations are not just met but exceeded.
One of Jerico's key projects involves enhancing customer satisfaction through the implementation of innovative CRM solutions that streamline communication and improve response times. His proficiency in technical support and call center operations allows him to identify pain points and develop tailored solutions that drive efficiency and foster long-term relationships. Jerico's leadership skills shine as he manages cross-functional teams, guiding them to deliver exceptional service and maintain high levels of client engagement.
In an industry where customer experience is paramount, Jerico's commitment to excellence is evident in his proactive approach to account management. He continuously seeks opportunities for improvement, utilizing data-driven insights to inform decision-making and optimize client strategies. His adeptness in team management and leadership development further positions him as a key asset within Acquire BPO, where he not only contributes to the success of client accounts but also mentors emerging talent in the organization. With a focus on collaboration and results, Jerico Herrera exemplifies the qualities of a dedicated professional in the dynamic landscape of client account management.
Client Account Manager at Acquire BPO in June 2016 to Present
Certified Technical Support at Concentrix in July 2012 to January 2016
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Management
Networking
Technical Support
Call Centers
Outsourcing
Team Management
CRM
Customer Satisfaction
Vendor Management
Customer Experience
Account Management
B2B
Leadership Development
Leadership
Team Leadership
Microsoft Office
Microsoft Word
Microsoft Excel
Sales Management
Social Networking
Operations Management
PowerPoint
Telecommunications
Windows
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Discover more about Acquire BPOWhat is Jerico Herrera email address?
Email Jerico Herrera at [email protected] and [email protected]. This email is the most updated Jerico Herrera's email found in 2026.
How to contact Jerico Herrera?
To contact Jerico Herrera send an email to [email protected] or [email protected]. (updated on October 24, 2024)
What company does Jerico Herrera work for?
Jerico Herrera works for Acquire BPO
What is Jerico Herrera's role at Acquire BPO?
Jerico Herrera is Client Account Manager
What is Jerico Herrera's Phone Number?
Jerico Herrera's phone (**) *** *** 436
What industry does Jerico Herrera work in?
Jerico Herrera works in the Telecommunications industry.
Jerico Herrera Email Addresses
Jerico Herrera Phone Numbers
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