Jennifer Walcott

Principal at Deloitte Consulting | Washington DC-Baltimore Area

About Jennifer Walcott

Jennifer J. Walcott serves as a Principal at Deloitte Consulting, where she leads the Offerings and Solutions for the Government and Public Services (GPS) practice. With over 18 years of dedicated experience in the public sector, Jennifer is at the forefront of transforming service delivery models for federal, state, local, and higher education clients. Her expertise in management consulting and business transformation has positioned her as a trusted advisor, particularly in the realms of shared services and outsourcing.

In her current role, Jennifer spearheads the Service Delivery Transformation and Shared Services Offering, focusing on optimizing operational efficiencies and enhancing service delivery across various government entities. She leverages her extensive knowledge of the service delivery lifecycle—from initial assessment to implementation and ongoing optimization—to drive impactful change for her clients. By integrating innovative solutions and strategic planning, Jennifer ensures that Deloitte’s offerings not only meet but exceed the evolving needs of public sector organizations.

Jennifer’s leadership is instrumental in scaling Deloitte’s eight Offering Portfolios, which are supported by a robust network of alliances and a talented workforce of over 30,000 professionals. Her commitment to business process improvement and financial modeling enables her to deliver tailored strategies that enhance client outcomes. As a thought leader in IT strategy and program management, Jennifer continues to influence the landscape of public service delivery, fostering a culture of excellence and innovation within the industry. Her ability to navigate complex challenges while maintaining a clear focus on client objectives makes her a pivotal figure in Deloitte’s mission to empower government agencies and public institutions.

Jennifer Walcott Work