Jefferson Salubon
Sr. Director, Digital Solutions at IntouchCX | Calabarzon, Philippines
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Sr. Director, Digital Solutions at IntouchCX in September 2021 to Present
Sr. Director Workforce Operation and Intelligence at IntouchCX in November 2017 to August 2021
Director, Business Intelligence at IntouchCX in August 2016 to November 2017
Director Business Intelligence and Workforce Management at PCCW Teleservices in June 2015 to July 2016
Workforce Manager at Asurion (TCP) in January 2015 to June 2015
Workforce Director at Paxys Global Services in December 2010 to October 2014
WFM Manager (Sucat) at Teleperformance in June 2009 to December 2010
WFM Supervisor at Teleperformance in October 2007 to June 2009
WFM Scheduling and Forecasting Analyst at Teleperformance in April 2007 to October 2007
WFM Mission Control Analyst at Teleperformance in October 2005 to April 2007
Call Center Representative at Teleperformance in May 2005 to October 2005
I.T. Staff at Monheim Distributors, Inc. in October 2004 to March 2005
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System Technology Institute, November 2026
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Dayforce HCM Cloud Administration
Salesforce.com Administration
Workforce Management
Call Centers
Forecasting
BPO
Outsourcing
Contact Centers
Performance Management
Change Management
CRM
Customer Satisfaction
Customer Experience
Call Center
Analysis
Vendor Management
Process Improvement
Operations Management
Service Delivery
Quality Assurance
Troubleshooting
Project Planning
Business Process Improvement
Sales
Business Analysis
Recruiting
Strategic Planning
Avaya
Process Scheduler
Microsoft Excel
Avaya Technologies
Excel
Management
Team Management
Training
People Management
Coaching
Customer Service
Leadership
Employee Engagement
Time Management
Call Center Development
Inbound Marketing
Capacity Planning
IEX
COPC
eWFM
ACD
Business Process Outsourcing (BPO)
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Discover more about IntouchCXWhat is Jefferson Salubon email address?
Email Jefferson Salubon at [email protected], [email protected] and [email protected]. This email is the most updated Jefferson Salubon's email found in 2026.
What is Jefferson Salubon phone number?
Jefferson Salubon phone number is 09176576544.
How to contact Jefferson Salubon?
To contact Jefferson Salubon send an email to [email protected], [email protected] or [email protected]. If you want to call Jefferson Salubon try calling on 09176576544. (updated on July 14, 2025)
What company does Jefferson Salubon work for?
Jefferson Salubon works for IntouchCX
What is Jefferson Salubon's role at IntouchCX?
Jefferson Salubon is Sr. Director, Digital Solutions
What industry does Jefferson Salubon work in?
Jefferson Salubon works in the Outsourcing/Offshoring industry.
Jefferson Salubon Email Addresses
Jefferson Salubon Phone Numbers
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