Jaymin Jethwa

Q: What is Jaymin Jethwa email address?

Email Jaymin Jethwa at jaymin.jethwa@aexp.com. This email is the most updated Jaymin Jethwa's email found in 2026.

Q: How to contact Jaymin Jethwa?

To contact Jaymin Jethwa send an email to jaymin.jethwa@aexp.com. (updated on May 15, 2025)

Servicing Innovation: Product Management Analyst at American Express | New York, New York, United States

About Jaymin Jethwa

Jaymin Jethwa is a forward-thinking Generative AI Product Management Analyst within American Express’s Global Services Group, based in New York City. In his current role, Jaymin plays a pivotal part in advancing the Servicing Innovation division by leading initiatives focused on chatbot automation and AI-driven customer support solutions. His expertise in product management and research enables him to identify opportunities for leveraging generative AI to enhance customer experience across both US and international markets. By collaborating closely with cross-functional teams, Jaymin ensures that innovative AI tools are seamlessly integrated into existing service channels, driving operational efficiency and elevating client satisfaction.

Throughout his third rotation as a Gen AI Product Management Analyst, Jaymin has been instrumental in supporting the development and facilitation of chatbot support systems, utilizing data analysis and business insights to optimize conversational interfaces. His proficiency in tools like Tableau, Pivot Tables, and Microsoft Excel empowers him to analyze complex data sets, uncover actionable insights, and inform strategic decision-making. Additionally, his strong partner relationship management skills enable him to work effectively with internal teams and external vendors, ensuring alignment on project goals and deliverables.

Beyond his professional pursuits, Jaymin is a dedicated musician and entrepreneurial creative, which underscores his collaborative spirit and innovative mindset—qualities that are essential in the rapidly evolving landscape of AI-driven customer servicing. His blend of technical expertise, strategic thinking, and creative problem-solving positions him as a valuable asset in shaping the future of customer engagement at American Express.

Jaymin Jethwa Work