Jayme Garrison
Senior Level 3 Support Engineer at Verizon Connect | Austin, Texas, United States
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Jayme Garrison serves as a Senior Level 3 Support Engineer at Verizon Connect, where efficiency and effectiveness are not just goals but guiding principles that drive success. With a robust background in technical support, Jayme excels in processing escalation tickets through Salesforce, ensuring that customer issues are addressed promptly and effectively. His expertise extends to troubleshooting complex software issues down to the source code level, utilizing programming languages such as C#, Node.JS, JavaScript, and PHP, as well as PostgreSQL database functions. This deep technical knowledge allows him to identify root causes and implement solutions that enhance product performance and customer satisfaction.
In addition to his technical acumen, Jayme plays a pivotal role in incident management, maintaining clear communication with senior management and stakeholders to ensure that critical issues are resolved swiftly. His participation in product design discussions is invaluable, as he leverages insights from customer experiences to provide actionable feedback that informs future development. This collaborative approach not only improves product functionality but also strengthens the overall customer experience.
Jayme's skill set encompasses team leadership, vendor management, and change management, making him a versatile asset to the Verizon Connect team. His proficiency in HTML, SQL, and bug tracking further enhances his ability to deliver enterprise software solutions that meet the evolving needs of clients. As he continues to drive innovation and efficiency within the organization, Jayme remains committed to fostering a culture of excellence that prioritizes customer success and operational effectiveness.
Senior Level 3 Support Engineer at Verizon Connect in July 2016 to Present
Level 3 Support Engineer at Telogis, A Verizon Company in October 2015 to July 2016
Level 2 Support Engineer at Telogis, A Verizon Company in October 2014 to October 2015
Level 1 Support Engineer at Telogis, A Verizon Company in November 2012 to October 2014
Operations Manager at Alter Ego Interactive in July 2005 to December 2013
Software Engineer and Technical Support at Raman Systems, Inc in March 2007 to April 2009
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McNeese State University, Bachelor of Science (B.S.), July 2026
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Technical Support
Customer Service
Troubleshooting
Process Improvement
Team Leadership
Management
Project Management
Business Analysis
Vendor Management
Program Management
Analysis
Strategic Planning
Operations Management
Team Building
Change Management
ITIL
Service Delivery
Team Management
HTML
VB.NET
SQL
PostgreSQL
Bug Tracking
JavaScript
Customer Relationship Management (CRM)
C#
Agile Methodologies
Salesforce.com
Cloud Computing
Software as a Service (SaaS)
Enterprise Software
Microsoft Office
Microsoft Excel
Grafana
Kibana
Nagios
Mixpanel
Databases
Incident Management
ElasticSearch
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Discover more about Verizon ConnectWhat is Jayme Garrison email address?
Email Jayme Garrison at [email protected] and [email protected]. This email is the most updated Jayme Garrison's email found in 2026.
What is Jayme Garrison phone number?
Jayme Garrison phone number is 5122942596, 4695837108, 3042386188, 3606483026 and 4097354419.
How to contact Jayme Garrison?
To contact Jayme Garrison send an email to [email protected] or [email protected]. If you want to call Jayme Garrison try calling on 5122942596, 4695837108, 3042386188, 3606483026 and 4097354419. (updated on August 26, 2024)
What company does Jayme Garrison work for?
Jayme Garrison works for Verizon Connect
What is Jayme Garrison's role at Verizon Connect?
Jayme Garrison is Senior Level 3 Support Engineer
What industry does Jayme Garrison work in?
Jayme Garrison works in the Computer Software industry.
Jayme Garrison Email Addresses
Jayme Garrison Phone Numbers
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