Jayashree Ragunathan

Q: What is Jayashree Ragunathan email address?

Email Jayashree Ragunathan at jayashree_ragunathan@infosys.com. This email is the most updated Jayashree Ragunathan's email found in 2026.

Q: How to contact Jayashree Ragunathan?

To contact Jayashree Ragunathan send an email to jayashree_ragunathan@infosys.com. (updated on November 04, 2024)

Technology Analyst at Infosys | Bangalore Urban, Karnataka, India

About Jayashree Ragunathan

Jayashree Ragunathan is a dedicated Technology Analyst at Infosys, specializing in Mobile Device Management (MDM) with extensive experience in leading platforms such as Intune, MobileIron, and Airwatch. With several years of hands-on expertise, Jayashree has established herself as a key player in the MDM landscape, effectively managing a diverse portfolio of mobile devices and ensuring seamless operations for her clients. Her commitment to excellence was recognized when she received the Best Contributor Award, underscoring her significant impact on team performance and customer satisfaction.

In her current role, Jayashree is responsible for overseeing region-wise ticket management, where she diligently monitors response and resolution SLAs to prevent breaches. Her proficiency in SLA management is complemented by her ability to provide Level 2 support for a robust infrastructure, handling and troubleshooting an impressive fleet of 30,000 devices within the Intune environment. This involves not only technical troubleshooting but also a keen focus on enhancing the overall customer experience, ensuring that clients receive timely and effective solutions to their mobile device challenges.

Jayashree’s skill set is further enriched by her knowledge of ITIL practices, which she employs to streamline processes and improve service delivery. As a team leader, she fosters collaboration and drives initiatives that enhance operational efficiency. Her expertise in MDM not only positions her as a trusted advisor within Infosys but also as a thought leader in the industry, capable of navigating the complexities of mobile device management in an ever-evolving technological landscape.

Jayashree Ragunathan Work