Jayakrishna Jayanivas
Snr. Manager, Service Operations at SITA | Singapore
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Jayakrishna Jayanivas is a seasoned IT management professional with over 21 years of comprehensive experience spanning IT operations, project management, service management, and information security. Currently serving as a Senior Manager at SITA, he plays a pivotal role in leading global IT service and infrastructure operations, where he is instrumental in driving digital transformation initiatives and operational excellence across the organization. His expertise encompasses managing complex IT projects, optimizing service delivery, and implementing innovative solutions that align with strategic business objectives.
In his current role, Jayakrishna oversees a diverse portfolio of strategic initiatives aimed at enhancing the efficiency, reliability, and security of SITA’s IT services. He is deeply involved in leveraging industry best practices such as IT Service Management (ITSM) frameworks, change management, and infrastructure modernization to ensure seamless service delivery to clients worldwide. His focus on process improvement and automation has resulted in significant reductions in operational costs and improved service quality. Jayakrishna’s proficiency with technologies like Citrix XenApp and his strong leadership skills enable him to manage cross-functional teams effectively, fostering a culture of continuous improvement and innovation.
Key projects under his leadership include the deployment of cloud-based infrastructure solutions, the enhancement of cybersecurity protocols, and the integration of sustainable business strategies into IT operations. His strategic planning and presentation skills facilitate stakeholder engagement and ensure alignment of IT initiatives with organizational goals. With a keen eye for emerging trends and a commitment to excellence, Jayakrishna continues to drive transformative change at SITA, ensuring the organization remains at the forefront of the aviation and travel technology industry.
Snr. Manager, Service Operations at SITA in August 2023 to Present
Manager, Service Operations at SITA in February 2021 to August 2023
Team Lead, Service Operations at SITA in April 2015 to January 2021
Senior Specialist - Service & Airport Infrastructure Operations at SITA in April 2014 to March 2015
Specialist - Service & Infrastructure Operations at SITA in October 2012 to March 2014
Senior Systems Engineer at Citigroup in March 2010 to October 2012
Team Lead - Systems at Fuji Xerox in April 2009 to March 2010
Senior System Engineer at Citi in April 2008 to April 2009
IT Consultant at NCS Group in May 2006 to March 2008
System Engineer at Aavanti Industries Pte Ltd in September 2002 to April 2006
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Annamalai University, BCA, November 2026
Vivekananda Poly Technic, Diploma, November 1998 to November 2026
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Change Management
Agile Methodologies
360 Feedback
Constructive Feedback
Leadership
People Management
IT Service Delivery
Project Management
Windows Server
Active Directory
Citrix Xenapp
VMware
VDI
Data Center
Disaster Recovery
ITIL
IT Strategy
IT Service Management
Vendor Management
Citrix Metaframe
Servers
VMware ESX
System Administration
Citrix
Infrastructure
Networking
IT Operations
Service Operation
Microsoft Azure
Citrix XenDesktop
Professional Communication
Communication
Self-confidence
Email
Written Communication
Active Listening
Public Speaking
Presentation Skills
Conflict Resolution
Negotiation
Influencing Others
Crisis Communications
User Story Development
Decision-Making
Artificial Intelligence for Business
Sustainable Business Strategies
Emotional Intelligence
Executive Leadership
Difficult Situations
Strategic Planning
Stress Management
Agile Project Management
Data-driven Decision Making
Business Operations
Team Leadership
Cross-team Communication
Teamwork
Positive Psychology
Open Innovation
Building Trust
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Discover more about SITAWhat is Jayakrishna Jayanivas email address?
Email Jayakrishna Jayanivas at [email protected] and [email protected]. This email is the most updated Jayakrishna Jayanivas's email found in 2026.
How to contact Jayakrishna Jayanivas?
To contact Jayakrishna Jayanivas send an email to [email protected] or [email protected]. (updated on March 09, 2025)
What company does Jayakrishna Jayanivas work for?
Jayakrishna Jayanivas works for SITA
What is Jayakrishna Jayanivas's role at SITA?
Jayakrishna Jayanivas is Snr. Manager, Service Operations
What is Jayakrishna Jayanivas's Phone Number?
Jayakrishna Jayanivas's phone +44 ** **** *122
What industry does Jayakrishna Jayanivas work in?
Jayakrishna Jayanivas works in the Airlines/Aviation industry.
Jayakrishna Jayanivas Email Addresses
Jayakrishna Jayanivas Phone Numbers
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