Jaya Debbarma
Senior Platform Anaylst at Cvent | Gurgaon, Haryana, India
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Jaya Debbarma is a seasoned Platform Analyst at Cvent, where she leverages over a decade of experience in customer success and project management to enhance the client experience and drive value. In her current role, Jaya serves as the primary contact for enterprise clients, overseeing the entire customer lifecycle management process. Her commitment to delivering exceptional service quality is evident in her proactive approach to post-sale adoption, where she meticulously manages client relationships to ensure a seamless transition and set the stage for successful renewals.
One of Jaya's key responsibilities involves creating and executing goal-based success plans tailored to each client's unique needs. By employing her expertise in analysis and root cause identification, she identifies opportunities for continuous improvement, ensuring that clients not only meet but exceed their objectives. Jaya's strategic meetings are pivotal in fostering open communication and collaboration, allowing her to align client goals with Cvent’s innovative solutions.
Her proficiency in utilizing the latest learning management toolsets enhances her ability to deliver customized training programs, empowering clients to maximize their use of Cvent’s platform. Jaya thrives in fast-paced, matrix environments, where her skills in time management, team development, and internal communications come to the forefront. With a passion for personal development and a keen eye for detail, Jaya Debbarma is dedicated to driving customer success and fostering long-term partnerships that contribute to the overall growth and efficiency of Cvent's enterprise clientele.
Senior Platform Anaylst at Cvent in February 2025 to Present
Platform Analyst at Cvent in October 2022 to February 2025
Senior Project Coordinator at Cvent in January 2017 to September 2022
Lead Business Associate at American Express in April 2013 to December 2016
Process Advisor at Barclays Corporate Banking in October 2012 to March 2013
Technical Consultant at Opus e Solutions in September 2011 to March 2012
Associate at Wipro BPO in January 2009 to January 2011
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Sacred Heart School
Womens College, Bachelor of Arts (B.A.)
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Escalation Resolution
Solution Specialist
Solution Implementation
Customer Success
Problem Solving
Communication
Project Management
Analysis
Sales
Call Center
Personal Development
Time Management
Customer Service
Communication Training
Productivity Improvement
Career Management
Virtual Teams
Team Development
Continuous Process Improvement
Root Cause Analysis
Customer Engagement
Internal Communications
Account Management
Coaching
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Discover more about CventWhat is Jaya Debbarma email address?
Email Jaya Debbarma at [email protected]. This email is the most updated Jaya Debbarma's email found in 2026.
How to contact Jaya Debbarma?
To contact Jaya Debbarma send an email to [email protected]. (updated on November 10, 2024)
What company does Jaya Debbarma work for?
Jaya Debbarma works for Cvent
What is Jaya Debbarma's role at Cvent?
Jaya Debbarma is Senior Platform Anaylst
What is Jaya Debbarma's Phone Number?
Jaya Debbarma's phone (**) *** *** 150
What industry does Jaya Debbarma work in?
Jaya Debbarma works in the Computer Software industry.
Jaya Debbarma Email Addresses
Jaya Debbarma Phone Numbers
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