Jax P
Member Service Agent + Retail Supervisor at Fitler Club | Philadelphia, Pennsylvania, United States
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As a Member Service Agent and Retail Supervisor at Fitler Club, Jax P. brings over a decade of rich experience in retail and hospitality to the forefront of member engagement and operational excellence. In this premier lifestyle and social club in Philadelphia, Jax plays a pivotal role in ensuring that every member receives a superior experience, acting as a dedicated ambassador for the club's values and community spirit.
Jax’s responsibilities encompass overseeing the daily operations of both the front desk and retail areas, where attention to detail and a commitment to exceptional customer service are paramount. By training, supervising, and evaluating a team of member service agents, Jax fosters a collaborative environment that prioritizes teamwork and enhances the overall member experience. Utilizing advanced tools like StayNTouch and the club's CRM database, Jax efficiently collects and analyzes member data, allowing for personalized service that anticipates needs and preferences.
Key projects under Jax's leadership include the implementation of streamlined check-in and check-out processes for hotel guests, which has significantly improved operational efficiency and member satisfaction. Additionally, Jax has spearheaded initiatives to enhance the retail experience, ensuring that product offerings align with the lifestyle aspirations of club members. With expertise in Microsoft Office applications, particularly Excel and Word, Jax adeptly manages reports and communications, ensuring that all member inquiries and requests are handled promptly and professionally.
Through a blend of hospitality skills and a passion for creating memorable experiences, Jax P. continues to elevate the Fitler Club's reputation as a premier destination for its members, embodying the essence of exceptional service in every interaction.
Member Service Agent + Retail Supervisor at Fitler Club in March 2019 to Present
Environmental and Linen Services at Children's Hospital of Philadelphia in September 2012 to August 2017
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Robert E. Lamberton High School, July 2026
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Hospitals
Quality, Health, Safety, and Environment (QHSE)
Environment, Health, and Safety (EHS)
Point of Sale (POS) Systems
Jonas
Microsoft Excel
Microsoft Word
Customer Experience
Mindbody
Inventory Management
Retail
Sales
Retail Sales
Merchandising
Microsoft Office
Customer Service
Teamwork
Mind and Body
StayNTouch
Receptionist Duties
Purchase Orders
Skilled Multi-tasker
Data Entry
Hotel Booking
Hospitality
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Discover more about Fitler ClubWhat is Jax P email address?
Email Jax P at [email protected]. This email is the most updated Jax P's email found in 2026.
How to contact Jax P?
To contact Jax P send an email to [email protected]. (updated on September 17, 2024)
What company does Jax P work for?
Jax P works for Fitler Club
What is Jax P's role at Fitler Club?
Jax P is Member Service Agent + Retail Supervisor
What is Jax P's Phone Number?
Jax P's phone (215) ***-*123
What industry does Jax P work in?
Jax P works in the Hospitality industry.
Jax P Email Addresses
Jax P Phone Numbers
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