Jason Iannozzi
ITSM Process Analyst at HCA Healthcare | Clarksville, Tennessee, United States
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Jason Iannozzi is a dedicated IT Support Specialist at Revance, where he leverages his extensive background in technical support and cybersecurity to enhance operational efficiency and user satisfaction. With over five years of experience, including a solid foundation as a Google Certified IT Support Professional and a proud US Army Veteran, Jason has honed his skills in providing exceptional Tier 1 and Tier 2 Help Desk support. His role involves not only resolving technical issues and addressing user inquiries but also ensuring that the IT infrastructure aligns with the company’s innovative goals in biotechnology.
At Revance, Jason plays a pivotal role as a ServiceNow administrator, where he manages access to the platform’s comprehensive features, applications, and data. His expertise in ServiceNow development has been instrumental in designing, coding, and troubleshooting applications that streamline processes and improve service delivery. This hands-on experience with ServiceNow allows him to contribute significantly to the organization’s IT service management initiatives, ensuring that end users receive timely and effective support.
Jason's proficiency extends to critical areas such as Active Directory management, cybersecurity protocols, and customer relationship management (CRM) systems. His adeptness in troubleshooting and utilizing tools like Microsoft Excel and Microsoft Office further enhances his ability to analyze data and provide actionable insights. By combining his technical acumen with a strong commitment to customer service, Jason not only resolves immediate issues but also proactively identifies opportunities for improvement, making him an invaluable asset to the Revance team as they continue to push the boundaries of biotechnology innovation.
ITSM Process Analyst at HCA Healthcare in January 2025 to Present
Senior IT Support Specialist at Revance in August 2024 to January 2025
IT Support Specialist at Revance in June 2023 to August 2024
Sergeant at US Army in October 2022 to June 2023
Corporal at US Army in September 2021 to October 2022
Specialist at US Army in July 2020 to September 2021
Information Technology Specialist at New York Army National Guard in February 2019 to July 2020
Correction Officer at NYC Department of Correction in January 2016 to March 2020
Senior Client Service Associate at First Republic Bank in June 2013 to January 2016
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St. Joseph's University New York, Bachelor of Science - BS, July 2026
Kingsborough Community College, Associate of Arts - AA, July 2026
St. Edmund Preparatory High School, July 2026
General Assembly, Technical Certificate, July 2026
United States Army Schools & Centers, Technical Diploma, July 2026
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GitHub
System Administration
IT Support
ServiceNow
Microsoft Azure
Microsoft Intune
HTML
Cybersecurity
IT Operations
Cascading Style Sheets (CSS)
Active Directory
JavaScript
Microsoft Word
Project Management
Leadership
Team Leadership
Leadership Development
Troubleshooting
Communication
Security
Ethernet
Information Technology
Army
Public Safety
Subnetting
Customer Service
Windows
Network Design
Routers
Switches
Computer Networking
Windows 10
Skilled Multi-tasker
Desktop Computers
Wireless Application Protocol (WAP)
Wide Area Network (WAN)
Finance
Banking
Technical Support
Microsoft Excel
Microsoft Office
Windows 7
Local Area Network (LAN)
CompTIA
Windows Server
WAN
LAN
Software
Customer Relationship Management (CRM)
Customer Service Management
Financial Services
Help Desk Support
CompTIA Security +
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Discover more about HCA HealthcareWhat is Jason Iannozzi email address?
Email Jason Iannozzi at [email protected] and [email protected]. This email is the most updated Jason Iannozzi's email found in 2026.
How to contact Jason Iannozzi?
To contact Jason Iannozzi send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Jason Iannozzi work for?
Jason Iannozzi works for HCA Healthcare
What is Jason Iannozzi's role at HCA Healthcare?
Jason Iannozzi is ITSM Process Analyst
What is Jason Iannozzi's Phone Number?
Jason Iannozzi's phone (901) ***-*346
What industry does Jason Iannozzi work in?
Jason Iannozzi works in the Computer Software industry.
Jason Iannozzi Email Addresses
Jason Iannozzi Phone Numbers
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