Janet Copas
IT Analyst at TEKsystems | Mount Vernon, Ohio, United States
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Janet Copas is a dedicated IT Analyst at TEKsystems, where she leverages her background as an Electronics Engineer to deliver exceptional technical support and project coordination. With a strong commitment to customer service, Janet excels in providing best-in-class solutions tailored to meet the unique needs of both internal and external clients. Her role involves not only diagnosing and resolving technical issues but also ensuring that every interaction enhances the overall customer experience.
Currently, Janet is spearheading several key projects aimed at optimizing operational efficiency and improving service delivery. Her expertise in project management allows her to coordinate cross-functional teams effectively, ensuring that all stakeholders are aligned and informed throughout the project lifecycle. Janet’s ability to mentor new team members has been instrumental in fostering a collaborative environment, where knowledge sharing and professional growth are prioritized.
In her day-to-day responsibilities, Janet maintains a keen focus on operational risk management and customer satisfaction metrics, consistently striving to exceed expectations. Her proficiency in Microsoft Office tools, including Excel and Word, enhances her ability to analyze data and present actionable insights to management. Through her public speaking skills, Janet effectively communicates complex technical concepts to diverse audiences, bridging the gap between technical teams and non-technical stakeholders. With a passion for technology and a proven track record in customer service, Janet Copas continues to make a significant impact at TEKsystems, driving innovation and excellence in every project she undertakes.
IT Analyst at TEKsystems in April 2020 to Present
IT Analyst at TEKsystems in January 2021 to July 2021
Information Technology Specialist - Level 2 at Apex Systems in February 2020 to April 2020
IT Help Desk Technication at Crown Services in February 2019 to February 2020
Account Manager at Discover Financial Services in January 2017 to February 2019
Educational Staff Support at Knox County Educational Services in July 2009 to January 2017
Customer Service Engineer at Xerox - The Document Group in August 1988 to June 2006
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Wilmington University, Internet Securities, September 2026
Franklin University, Associate's degree
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Customer Service
Electronics Engineer
Team liaison
Data Entry
Administrative Assistants
Account Management
Personnel training
Customer Retention
Quality Management
Microsoft Office
Microsoft Word
Microsoft Excel
PowerPoint
Outlook
Unix
Access
Time Management
Management
Teamwork
Public Speaking
Cross-functional Team Leadership
Personnel management
Administrative Assistance For Engineers
Special Education Support
Customer Service Trainer
Customer-focused Service
Repair Analyst
Team Mentoring
Project Managemetn
Behavior Modification
Equiptment Service
work independently
scheduler
Lynx
Orical
Adobe
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Discover more about TEKsystemsWhat is Janet Copas email address?
Email Janet Copas at [email protected] and [email protected]. This email is the most updated Janet Copas's email found in 2026.
How to contact Janet Copas?
To contact Janet Copas send an email to [email protected] or [email protected]. (updated on September 16, 2024)
What company does Janet Copas work for?
Janet Copas works for TEKsystems
What is Janet Copas's role at TEKsystems?
Janet Copas is IT Analyst
What is Janet Copas's Phone Number?
Janet Copas's phone (216) ***-*374
What industry does Janet Copas work in?
Janet Copas works in the Information Technology & Services industry.
Janet Copas Email Addresses
Janet Copas Phone Numbers
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