Janella Silva

Q: What is Janella Silva email address?

Email Janella Silva at silvaj@aetna.com. This email is the most updated Janella Silva's email found in 2026.

Q: How to contact Janella Silva?

To contact Janella Silva send an email to silvaj@aetna.com. (updated on September 17, 2024)

Research Appeals Coordinator at Aetna, a CVS Health Company | Las Vegas, Nevada, United States

About Janella Silva

Janella Silva currently serves as a Research Appeals Coordinator at Aetna, a CVS Health Company, where she leverages her extensive knowledge of medical terminology and data management to enhance patient care and streamline administrative processes. In her role, Janella is responsible for meticulously researching incoming electronic appeals, ensuring that each case is evaluated against established business responsibilities. Her keen analytical skills allow her to identify the appropriate resources for routing appeals, effectively filtering out cases that do not meet the necessary criteria for disputes or appeals. This critical function not only supports the operational efficiency of the unit but also upholds Aetna’s commitment to delivering accurate and timely resolutions for members.

Janella's expertise extends to the intricate details of Standard Plan Design and Certification of Coverage, where she assesses the accuracy and appropriateness of benefit and administrative denials. Her ability to navigate complex claim processing scenarios is complemented by her strong communication skills, enabling her to collaborate effectively with physicians, office management, and other stakeholders. As a dedicated team player, Janella thrives in environments that require conflict resolution and customer service excellence. Her passion for continuous learning and professional growth drives her to stay updated on industry trends and best practices, ensuring that she remains a valuable asset to her team and the broader Aetna organization. With a focus on patient-centered care, Janella Silva exemplifies the qualities of a proactive and detail-oriented professional committed to enhancing the healthcare experience for all members.

Janella Silva Work