James Zagada
Information Technology Help Desk Technician at Stefanini North America and APAC | Dasmariñas, Calabarzon, Philippines
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James Zagada is a dedicated Information Technology Help Desk Technician at Stefanini North America and APAC, where he plays a pivotal role in delivering exceptional technical support to end-users. With a strong foundation in IT outsourcing and help desk support, James has honed his skills in troubleshooting and resolving a wide array of technical issues, ensuring that users can maintain productivity without disruption. His current position at the DoorDash IT Service Desk involves providing comprehensive technical assistance through various channels, including telephone, email, and web chat. This multi-faceted approach allows him to address user concerns promptly and effectively, showcasing his commitment to customer satisfaction.
James's expertise extends to Linux system administration, where he applies his knowledge to manage and support various operating systems, enhancing the overall efficiency of IT operations. His proficiency in wireless technologies and networking enables him to tackle connectivity issues, ensuring seamless access to essential resources for end-users. By adhering to standard procedures for incident tracking and problem resolution, James not only resolves issues but also contributes to the continuous improvement of service delivery within the organization.
In addition to his technical skills, James is recognized for his strong organizational abilities and teamwork, which are essential in a fast-paced environment like IT support. His professional proficiency in English further enhances his communication skills, allowing him to effectively convey complex technical information to users with varying levels of expertise. As he continues to leverage his knowledge and experience, James remains committed to driving excellence in IT support, making him a valuable asset to Stefanini and its clients across North America and APAC.
Information Technology Help Desk Technician at Stefanini North America and APAC in December 2023 to Present
IT Business Analyst/Q.A Tester/Researcher at Corporate Technologies, Inc. (A Filinvest Subsidiary) in March 2023 to June 2023
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De La Salle University - Dasmariñas, Bachelor of Science - BS, October 2026
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Okta Administration
Atlassian Suite
Business-to-Business (B2B)
IT Outsourcing
Help Desk Support
Operating Systems
Powershell
System Deployment
Linux System Administration
Windows 10
Data Entry
Software Troubleshooting
Domain Name System (DNS)
IPv4
Oral Communication
English
Software Testing
Test Cases
Troubleshooting
Teamwork
TOEIC - Scored 940 on the Test of English for International Communication (TOEIC)
Professional proficiency in English
Routers
Routing
Internet Protocol Suite (TCP/IP)
Wireless Technologies
Wireless Networking
Wired
Network Switches
Java
C#
Windows
System Administration
Film Production
Photography
Video Editing
Remote Troubleshooting
Dynamic Host Configuration Protocol (DHCP)
Connectivity
Networking
Network Administration
Network Security
Cybersecurity
Customer Support
Computer Hardware Troubleshooting
Technical Support
IT Business Analysis
IT Business Strategy
Business Analysis Planning & Monitoring
QA Automation
Quality Assurance
Software Quality Assurance
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Discover more about Stefanini North America and APACWhat is James Zagada email address?
Email James Zagada at [email protected] and [email protected]. This email is the most updated James Zagada's email found in 2026.
What is James Zagada phone number?
James Zagada phone number is 09997603728.
How to contact James Zagada?
To contact James Zagada send an email to [email protected] or [email protected]. If you want to call James Zagada try calling on 09997603728. (updated on October 24, 2024)
What company does James Zagada work for?
James Zagada works for Stefanini North America and APAC
What is James Zagada's role at Stefanini North America and APAC?
James Zagada is Information Technology Help Desk Technician
What industry does James Zagada work in?
James Zagada works in the Information Technology & Services industry.
James Zagada Email Addresses
James Zagada Phone Numbers
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