James Oggs
IT Desktop Consultant II at Emory University | Atlanta, Georgia, United States
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James Oggs serves as an IT Desktop Consultant II at Emory University, where he leverages his extensive expertise in IT systems administration to enhance the technological experience for faculty, staff, and students alike. With a strong foundation in operating systems, hardware, and software, James is instrumental in ensuring that all computer systems and peripherals function optimally. His role involves not only the installation and configuration of essential tools but also the proactive management of computer equipment and software interfaces that integrate seamlessly with the university's broader IT infrastructure.
One of James's key projects includes the implementation of a streamlined desktop support management system that has significantly improved response times and customer satisfaction rates. By applying his analytical skills and troubleshooting expertise, he has developed a repeatable process for resolving issues related to servers and software, ensuring that technical challenges are addressed efficiently and effectively. His commitment to quality customer service is evident in his approach to problem-solving, where he prioritizes clear communication and collaboration with internal and external clients.
In addition to his hands-on technical skills, James is well-versed in cybersecurity measures and network configuration, which are critical in today’s digital landscape. His proficiency in Microsoft Azure and Microsoft Office further enhances his ability to support a diverse range of desktop applications, making him a valuable asset to the Emory University IT team. As a dedicated team player, James Oggs continues to contribute to the university's mission of providing a robust and secure technological environment for its academic community.
IT Desktop Consultant II at Emory University in October 2019 to Present
Desktop Support Analyst at Brooksource in March 2019 to October 2019
Desktop Support Engineer at Bako Pathology in September 2018 to March 2019
Senior IT Helpdesk Technician at Aptitude Health in October 2016 to September 2018
Legal Office Systems Administrator at United States Air Force in November 2012 to October 2014
IT Project Manager at United States Air Force in January 2010 to January 2012
Client Support Specialist at United States Air Force in January 2009 to January 2011
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Community College of the Air Force, Associate's degree, September 2026
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Windows Server
Office 365
Microsoft Exchange
Microsoft Azure
Customer Satisfaction
Communication
Desktop Support Management
Computer Hardware
Software Installation
Help Desk Support
IT Hardware Support
Computer Repair
Project Management
Administrative Assistance
Paralegal
Troubleshooting
Information Technology
Technical Support
Information Security
Operating Systems
Integration
Hardware
Microsoft Office
Customer Service
System Administration
Training
Leadership
IT Service Management
Infrastructure
Desktop Application Support
Servers
Analytical Skills
Server Administration
Information Systems
IT Operations
Quality Assurance
Hardware Support
Help Desk Implementation
Routing Protocols
Cisco Networking
Network Switches
Cybersecurity
IT Risk Management
Operating System Administration
Network Configuration
Internet Protocol Suite (TCP/IP)
Windows Administration
Windows
Identity and Access Management (IAM)
Remote Access
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Discover more about Emory UniversityWhat is James Oggs email address?
Email James Oggs at [email protected] and [email protected]. This email is the most updated James Oggs's email found in 2026.
How to contact James Oggs?
To contact James Oggs send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does James Oggs work for?
James Oggs works for Emory University
What is James Oggs's role at Emory University?
James Oggs is IT Desktop Consultant II
What is James Oggs's Phone Number?
James Oggs's phone (404) ***-*355
What industry does James Oggs work in?
James Oggs works in the Computer & Network Security industry.
James Oggs Email Addresses
James Oggs Phone Numbers
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