James Munoz
Director, Brand & Employee Experience at Elsevier | Charlotte Metro
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Director, Brand & Employee Experience at Elsevier in January 2025 to Present
Senior Manager, CX Enablement & Insights at Elsevier in January 2022 to January 2025
Customer Experience Measurement & Insights Consultant at Wells Fargo in June 2020 to January 2022
Operational Excellence & Customer Experience Consultant at Bank of America in January 2019 to June 2020
Trust & Safety Transformation Consultant at Bank of America in October 2018 to January 2019
Information Protection Transformation Consultant at Bank of America in February 2018 to October 2018
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Marion Military Institute, Associate's degree
University of Tennessee-Knoxville, Bachelor's degree
Trinity International University, Master of Divinity (M.Div.)
University of Tennessee, Knoxville, Master of Business Administration (MBA)
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Brand Experience
Brand Activation
Employee Engagement
Brand Identity
Employee Experience
Brand Management
Business Process Design
Analytics
Management Consulting
Customer Research
Prototyping
IBM Cognos Analytics
Dashboard Building
R Shiny
R Programming
Data Visualization
SQL
RStudio
R (Programming Language)
SPSS Statistics
Market Research
Qualitative & Quantitative Research Methodologies
Securities
Financial Advisory
Financial Services
Customer insights
User Experience (UX)
UX Research
Figma (Software)
Wireframing
Adobe XD
User Experience Design (UED)
Analytical Skills
Business Insights
Continuous Improvement
Organizational Change Agent
Cybersecurity
Business Transformation
Operational Excellence
Voice of the Customer Analysis
Customer Experience Analysis
Online Survey Design
Training & Development
Customer Experience Management
Customer Experience Consulting
Customer Experience
Training
Leadership Development
Design Thinking
Strategic Planning
Leadership
Management
Data Analysis
Program Management
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Discover more about ElsevierWhat is James Munoz email address?
Email James Munoz at [email protected]. This email is the most updated James Munoz's email found in 2026.
What is James Munoz phone number?
James Munoz phone number is 956-793-6636.
How to contact James Munoz?
To contact James Munoz send an email to [email protected]. If you want to call James Munoz try calling on 956-793-6636.
What company does James Munoz work for?
James Munoz works for Elsevier
What is James Munoz's role at Elsevier?
James Munoz is Director, Brand & Employee Experience
What industry does James Munoz work in?
James Munoz works in the Logistics & Supply Chain industry.
James Munoz Email Addresses
James Munoz Phone Numbers
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