James Isakov
Technical Solutions Analyst I at Cerner Corporation | Greater St. Louis
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James Isakov is a dedicated Technical Solution Analyst I at Cerner Corporation, where he plays a pivotal role in the Federal Health Information Management team, specifically within the Revenue Cycle sector. With a robust background in SaaS solutions, James excels in IT Solution Analysis, leveraging his expertise to enhance the performance and integration of cloud-based applications. His responsibilities encompass the meticulous investigation and documentation of support tickets throughout their lifecycle, ensuring that each issue is addressed with precision and efficiency.
In his current role, James employs a combination of front-end and back-end troubleshooting techniques to resolve complex issues. He adeptly gathers information by shadowing end users, utilizing troubleshooting tools, and rigorously testing workflows both internally and externally. His proficiency in Cerner CCL and database queries allows him to dive deep into the technical aspects of applications, ensuring that any disruptions are swiftly identified and rectified. Furthermore, James is committed to maintaining high standards of customer service, ensuring that clients receive timely and effective support.
James's passion for technical customer service is evident in his proactive approach to problem-solving and his dedication to continuous improvement. He is well-versed in ITIL practices and SLA management, which enhances his ability to deliver exceptional service while managing confidential data responsibly. His skills in documentation and data analysis further bolster his contributions, making him an invaluable asset to the Cerner team. As he continues to navigate the complexities of healthcare technology, James Isakov remains focused on driving efficiency and excellence in every project he undertakes.
Technical Solutions Analyst I at Cerner Corporation in June 2022 to Present
Technical Customer Support Specialist at TOPS Products LLC in October 2021 to June 2022
Associate at Panera Bread in July 2021 to October 2021
Information Systems Tutor at University of Missouri-Saint Louis in January 2020 to March 2020
Database Designer at University of Missouri-Saint Louis in September 2019 to December 2019
Intel Field Representative at ActionLink in November 2019 to December 2019
Content Creator at University of Missouri-Saint Louis in October 2018 to May 2019
Video Broadcaster/Editor at TEI Productions in January 2015 to October 2018
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University of Missouri-Saint Louis, Bachelor of Business with an emphasis on Information Systems - BSBA, July 2026
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Software as a Service (SaaS)
Health Informatics
Technical Support
fast learner
Relational Databases
ITIL Process
JIRA Logging
Cerner CCL
Cerner Millennium Applications
Health Information Management
Databases
Database Queries
Web Browser Troubleshooting
Ticketing Systems
Customer Service
Documentation
Microsoft Office
Social Media
Editing
Microsoft PowerPoint
Microsoft Word
Management
Data Analysis
Market Analysis
Python (Programming Language)
Java
HTML
Google Analytics
Cyberlink Power Director 13
Cascade Website Development Software
Sales
Team Management
Website Auditing
Writing
Ancient History
Historical Research
Historical Geography
Historical Interpretation
Encryption
Video Editing
Video Analytics
Web Broadcasting
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Discover more about Cerner CorporationWhat is James Isakov email address?
Email James Isakov at [email protected]. This email is the most updated James Isakov's email found in 2026.
How to contact James Isakov?
To contact James Isakov send an email to [email protected]. (updated on September 04, 2024)
What company does James Isakov work for?
James Isakov works for Cerner Corporation
What is James Isakov's role at Cerner Corporation?
James Isakov is Technical Solutions Analyst I
What is James Isakov's Phone Number?
James Isakov's phone (**) *** *** 178
What industry does James Isakov work in?
James Isakov works in the Information Technology & Services industry.
James Isakov Email Addresses
James Isakov Phone Numbers
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