James Decker
General Manager at Historic Tours of America | San Diego, California, United States
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As the General Manager at Historic Tours of America in San Diego, James Decker brings over 25 years of strategic leadership experience to the forefront of the hospitality and tourism industry. His role encompasses overseeing a diverse range of attractions, including the renowned Old Town Tours, San Diego Seal Tours, Old Town San Diego, and the historic Whaley House. James is dedicated to fostering a culture of excellence among his team of Cast Members, ensuring that every visitor experiences the rich history and vibrant culture of San Diego.
James's expertise in marketing and outside sales has been instrumental in driving visitor engagement and boosting revenue across all attractions. He employs analytical skills to assess market trends and customer feedback, allowing for the continuous refinement of services and offerings. His commitment to developing policies and procedures not only enhances operational efficiency but also aligns with the core values of Historic Tours of America, emphasizing exceptional customer service.
In addition to his operational responsibilities, James is adept at contract negotiations, ensuring that partnerships and collaborations are mutually beneficial and strategically aligned with the company’s financial goals. His leadership style is characterized by a focus on team development, empowering his staff to deliver outstanding experiences while achieving profitability. Through his strategic vision and hands-on approach, James Decker is not only steering Historic Tours of America toward financial success but also enriching the cultural tapestry of San Diego for both residents and visitors alike.
General Manager at Historic Tours of America in April 2024 to Present
General Manager at DoubleTree by Hilton in December 2021 to April 2024
Director of Sales, Marketing, and Events - Private Events Director at ClubCorp in December 2020 to December 2021
Director of Sales, at a AAA Four-Diamond resort at Sycuan Casino Resort in April 2018 to June 2020
Director of Sales, Marketing and Events at Hyatt Hotels Corporation in December 2010 to March 2018
Adjunct Professor at University of Central Florida – Rosen College of Hospitality Management in July 2010 to May 2012
Resort Sales Manager at Universal Orlando Resort in October 2004 to December 2010
Sales Manager at Walt Disney World Swan and Dolphin in August 2000 to June 2004
Regional Sales Manager at Jurys Doyle Hotel Group in January 2000 to August 2000
Sales Manager at Hyatt Regency Crystal City in July 1997 to January 2000
Sales and Marketing Management Trainee at InterContinental Hotels Group (IHG®) - The Churchill London Hotel in May 1996 to December 1996
Steward - Hospitality Intern at Clipper Cruise Line Inc in January 1995 to August 1995
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Rollins College - Crummer Graduate School of Business, M.B.A., January 2007 to January 2009
Penn State University, Bachelor of Science - BS, January 1992 to January 1997
Les Roches International School of Hotel Management, Non-degree, January 1994
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Management
Business Development
Sales & Marketing
Sales
Hotels
Hospitality Management
Hotel Management
Sales Management
Revenue Analysis
Budgets
Marketing
Trade Shows
Budgeting
Event Planning
Marketing Strategy
Customer Satisfaction
Strategic Planning
Financial Advisory
Outside Sales
Analytical Skills
Strategy
Hiring
Pricing Strategy
Cloud Computing
Customer Relationship Management (CRM)
Forecasting
Microsoft Office
Contract Negotiation
Training
Staff Development
Contract Negotiations
Customer Service
Leadership
Negotiation
Time Management
Team Leadership
Communication
Mentoring
Cross-functional Team Leadership
Hospitality
Hospitality Industry
Resorts
Events
Conferences
Profit
Revenue
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Discover more about Historic Tours of AmericaWhat is James Decker email address?
Email James Decker at [email protected]. This email is the most updated James Decker's email found in 2026.
How to contact James Decker?
To contact James Decker send an email to [email protected]. (updated on March 30, 2024)
What company does James Decker work for?
James Decker works for Historic Tours of America
What is James Decker's role at Historic Tours of America?
James Decker is General Manager
What is James Decker's Phone Number?
James Decker's phone (213) ***-*299
What industry does James Decker work in?
James Decker works in the Hospitality industry.
James Decker Email Addresses
James Decker Phone Numbers
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