James Addai
Information Technology Specialist at Internal Revenue Service | Germantown, Maryland, United States
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James Addai is a dedicated Information Technology Specialist at the Internal Revenue Service (IRS), where he leverages over eight years of customer service experience to enhance operational efficiency and improve user experience. His role involves providing expert advice and assistance to clients facing complex technical issues, ensuring that disruptions to critical business activities are minimized. This commitment to customer service is rooted in his background as a Customer Service Representative and Sales Representative, which has equipped him with strong communication and problem-solving skills essential for addressing the diverse needs of IRS stakeholders.
Currently, James is leading a significant local project focused on preparing standard login scripts and establishing robust network access protocols. This initiative aims to streamline user access to essential systems while enhancing security measures, thus enabling employees to perform their duties more effectively. His expertise in IT Service Management and data analysis plays a crucial role in the successful execution of this project, allowing him to identify potential bottlenecks and implement solutions that align with organizational goals.
In addition to his technical skills, James is proficient in various software applications, including Microsoft Office Suite, which he utilizes to create comprehensive reports and presentations that communicate project progress to stakeholders. His academic background, with a degree in Criminology from the University of Maryland, complements his IT expertise, providing him with a unique perspective on the importance of data security and compliance within the public sector. As James continues to evolve in his role, he remains committed to fostering teamwork and collaboration, ensuring that the IRS remains at the forefront of technological advancements in service delivery.
Information Technology Specialist at Internal Revenue Service in July 2023 to Present
Application Support Specialist at Next Generation Platform Inc. in May 2022 to July 2023
Unemployment Claims Adjudicator at ALORICA AT HOME, LLC in March 2021 to May 2022
Real Estate Agent/Assistant at Allison James Estates and Homes in July 2019 to May 2022
Help Desk Representative at Next Generation Platform Inc. in July 2020 to March 2021
Instructor at Coder Kids, Inc. in September 2018 to May 2020
Information Technology Intern at Accenture in June 2019 to August 2019
Cloud Engineer Member at Data and Cloud Computing Society in September 2018 to May 2019
Information Technology Intern at Next Generation Platform Inc. in June 2018 to August 2018
Front Desk at Life Time - Healthy Way of Life in June 2015 to January 2017
Sales Associate at Michaels Arts and Crafts in June 2013 to May 2015
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University of Maryland, Bachelor's degree, October 2026
Montgomery College, Associate's degree, October 2026
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Sales
Customer Service
Microsoft Office
Social Media
Microsoft Word
Microsoft PowerPoint
Teamwork
Research
Microsoft Excel
Data Analysis
Web Applications
Information Technology
IT Service Management
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Discover more about Internal Revenue ServiceWhat is James Addai email address?
Email James Addai at [email protected] and [email protected]. This email is the most updated James Addai's email found in 2026.
What is James Addai phone number?
James Addai phone number is 2402778432.
How to contact James Addai?
To contact James Addai send an email to [email protected] or [email protected]. If you want to call James Addai try calling on 2402778432. (updated on January 05, 2025)
What company does James Addai work for?
James Addai works for Internal Revenue Service
What is James Addai's role at Internal Revenue Service?
James Addai is Information Technology Specialist
What industry does James Addai work in?
James Addai works in the Government Administration industry.
James Addai Email Addresses
James Addai Phone Numbers
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