Jake Hoeks
Director, AI - Augmentation & Automation at NICE | West Valley City, Utah, United States
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Director, AI - Augmentation & Automation at NICE in February 2025 to Present
Director, Customer Success at NICE in April 2023 to February 2025
Manager - Solutions Architect at NICE in November 2022 to March 2023
Senior Services Operations Manager at NICE in December 2019 to November 2022
Senior Manager - Technical Advisor Group at Verizon in July 2016 to June 2019
Senior Manager - Wireless Enterprise Helpdesk (WEHD) at Verizon in April 2014 to July 2016
Associate Director - Account Management at Verizon in June 2012 to April 2014
Supervisor (multiple Depts; Business Support, Escalation COE, Order Fulfillment, Account Management) at Verizon in September 2006 to June 2012
Customer Service Representative at Verizon in September 2005 to September 2006
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Strayer University, Bachelor of Arts - BA, January 2013 to January 2018
Strayer University, Associate of Arts - AA, January 2013 to January 2017
Pierce College at Puyallup, Associate of Science - AS, January 2000 to January 2003
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Management
Business Strategy
Strategic Planning
Business Development
Account Management
Project Management
Program Management
Research
Project Planning
Troubleshooting
Technical Recruiting
Telecommunications
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Microsoft Office
Adobe Photoshop
Leadership
Team Leadership
Team Building
Teamwork
Creative Problem Solving
Problem Solving
Presentation Skills
Customer Service
Public Speaking
Training
Time Management
Presentations
Technical Leadership
Internet of Things
Coaching
People Management
Communication
Interpersonal Communication
Strategy
Strategic Thinking
Spreadsheets
Data Analysis
Business Analytics
Business Intelligence (BI)
Corporate Finance
Accountability
Organizational Culture
Organizational Leadership
Relationship Building
Career Management
Mentoring
Strategic Leadership
Active Listening
Artificial Intelligence for Business
AI Agents
Generative AI
Microsoft Azure
Artificial Intelligence (AI)
Scalability
Internet of Things (IoT)
Natural Language Processing (NLP)
AI Productivity
AI Prompting
Microsoft Copilot
Prompt Engineering
Generative AI Tools
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Discover more about NICEWhat is Jake Hoeks email address?
Email Jake Hoeks at [email protected]. This email is the most updated Jake Hoeks's email found in 2026.
How to contact Jake Hoeks?
To contact Jake Hoeks send an email to [email protected].
What company does Jake Hoeks work for?
Jake Hoeks works for NICE
What is Jake Hoeks's role at NICE?
Jake Hoeks is Director, AI - Augmentation & Automation
What is Jake Hoeks's Phone Number?
Jake Hoeks's phone (801) ***-*116
Jake Hoeks Email Addresses
Jake Hoeks Phone Numbers
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