Jadore Jackson
Customer Relationship Specialist at VyStar Credit Union | Tallahassee, Florida, United States
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Jadore Jackson currently serves as a Problem Resolution Specialist Level 1 at Alight Solutions, where he plays a pivotal role in enhancing customer satisfaction through effective communication and problem-solving skills. In this dynamic position, Jadore is responsible for answering and greeting customer calls with a courteous and professional demeanor, ensuring that every interaction reflects Alight's commitment to excellence in service. His expertise in HR policies and procedures allows him to clarify customer requirements efficiently, probing for deeper insights to confirm understanding and facilitate first contact resolution.
Key projects that Jadore has been involved in include streamlining the customer inquiry process, which has significantly reduced response times and improved overall customer experience. By leveraging tools such as Genesys Cloud and Purecloud, he efficiently manages customer interactions, ensuring that each ticket is accurately updated and resolved in a timely manner. His proficiency in SAP ERP further enhances his ability to navigate complex customer queries, providing tailored solutions that meet the unique needs of each client.
Jadore's strong work ethic and commitment to continuous learning drive him to seek opportunities for professional development and networking within the industry. His skills in Microsoft Office Suite, particularly PowerPoint and Word, enable him to create impactful presentations and documentation that support team objectives and enhance communication with stakeholders. As a self-driven individual, Jadore is dedicated to not only meeting but exceeding the expectations of both his colleagues and customers, making him a valuable asset to Alight Solutions.
Customer Relationship Specialist at VyStar Credit Union in March 2024 to March 2025
Problem Resolution Specialist Level 1 at Alight Solutions in March 2023 to April 2024
Merchandiser at Target in November 2021 to December 2022
Merchandiser at T-ROC - The Revenue Optimization Companies in August 2019 to October 2021
Crew Member at Rallys Restaurant in February 2019 to June 2019
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Tallahassee State College, Associate's degree, August 2026
Florida State University, Bachelor of Business Administration - BBA, August 2026
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Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Office
Microsoft Word
Genesys Cloud
Purecloud
SAP ERP
Adobe Photoshop
Advertising
Food & Beverage
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Discover more about VyStar Credit UnionWhat is Jadore Jackson email address?
Email Jadore Jackson at [email protected]. This email is the most updated Jadore Jackson's email found in 2026.
How to contact Jadore Jackson?
To contact Jadore Jackson send an email to [email protected]. (updated on September 25, 2024)
What company does Jadore Jackson work for?
Jadore Jackson works for VyStar Credit Union
What is Jadore Jackson's role at VyStar Credit Union?
Jadore Jackson is Customer Relationship Specialist
What is Jadore Jackson's Phone Number?
Jadore Jackson's phone (305) ***-*144
What industry does Jadore Jackson work in?
Jadore Jackson works in the Computer Software industry.
Jadore Jackson Email Addresses
Jadore Jackson Phone Numbers
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