Jadira Green
IT Manager, Customer Support Division at DoD Inspector General | Washington DC-Baltimore Area
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Jadira Green is a highly motivated IT professional currently serving as the IT Manager for the Customer Support Division at the Department of Defense Inspector General (DoD IG). With over ten years of extensive experience in IT service management within government contracting, Jadira has developed a robust skill set that ensures the delivery of reliable and efficient IT services. Her active Top Secret clearance underscores her commitment to maintaining the highest standards of security and confidentiality in her work.
In her current role, Jadira is responsible for overseeing the Service Desk Management operations, where she leads a dedicated team in providing exceptional customer support to various stakeholders within the DoD. Her expertise in event planning and management allows her to coordinate training sessions and workshops that enhance the technical skills of her team, ensuring they remain at the forefront of industry best practices. Additionally, Jadira leverages her proficiency in Microsoft Office and Excel to develop comprehensive reports that analyze service performance metrics, driving continuous improvement initiatives.
Key projects under her leadership include the implementation of a new ticketing system designed to streamline customer inquiries and improve response times. This initiative not only enhances user satisfaction but also aligns with the DoD IG's mission to promote accountability and transparency within the department. Jadira’s strong background in customer service and public speaking equips her to effectively communicate complex IT concepts to non-technical audiences, fostering a collaborative environment that encourages feedback and innovation. Her passion for business strategy and athletics further reflects her commitment to teamwork and excellence, making her a valuable asset to the DoD IG and the broader IT community.
IT Manager, Customer Support Division at DoD Inspector General in August 2023 to Present
IT Deputy Program Manager, Customer Support Division at DoD Inspector General in December 2024 to Present
IT Manager at FEMA in August 2022 to August 2023
Information Technology Service Desk Team Lead at U.S. Office of Personnel Management (OPM) in May 2021 to September 2022
IT Specialist – Service Desk Lead at FEMA in March 2021 to August 2022
IT Service Desk Lead at U.S. Department of the Treasury in February 2019 to May 2021
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Delaware State University, Bachelor’s Degree, July 2026
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Program Management
Project Management
Service Desk Management
Technical Support
IT Service Management • IT Management • Managed Services • IT Operations
Event Planning
Microsoft Office
Social Media
Customer Service
Sports
Public Speaking
Microsoft Excel
Research
Management
Leadership
Athletics
Business Strategy
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Discover more about DoD Inspector GeneralWhat is Jadira Green email address?
Email Jadira Green at [email protected], [email protected] and [email protected]. This email is the most updated Jadira Green's email found in 2026.
What is Jadira Green phone number?
Jadira Green phone number is 3016428084.
How to contact Jadira Green?
To contact Jadira Green send an email to [email protected], [email protected] or [email protected]. If you want to call Jadira Green try calling on 3016428084. (updated on August 24, 2024)
What company does Jadira Green work for?
Jadira Green works for DoD Inspector General
What is Jadira Green's role at DoD Inspector General?
Jadira Green is IT Manager, Customer Support Division
What industry does Jadira Green work in?
Jadira Green works in the Information Technology & Services industry.
Jadira Green Email Addresses
Jadira Green Phone Numbers
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