Jackie Riser

Jackie Riser currently serves as a Disability Claims Specialist at Assurant Employee Benefits, where she plays a pivotal role in managing and evaluating disability insurance claims with precision and professionalism. Her expertise lies in the consistent and thorough assessment of complex claims, ensuring that each case is reviewed with attention to detail and adherence to company policies and industry standards. Jackie’s deep understanding of disability benefits allows her to make informed decisions regarding initial and ongoing claim approvals, as well as accurately calculating disability payments to support clients during their recovery process.

In her current role, Jackie is instrumental in streamlining claims management processes, leveraging her strong analytical skills and decision-making capabilities to prioritize tasks effectively and resolve issues swiftly. She excels in collaborating with both internal teams and external customers, fostering professional partnerships built on trust and clear communication. Her ability to gather pertinent information, detect potential fraud, and navigate change management initiatives enhances her effectiveness in a dynamic insurance environment.

Jackie’s expertise extends beyond claims evaluation; she actively contributes to improving operational efficiency through business analysis and process optimization. Her skills in interviewing, relationship building, and leadership enable her to mentor colleagues and support a culture of continuous improvement. With a focus on customer service excellence and a keen eye for detail, Jackie Riser is a dedicated professional committed to delivering accurate, timely, and compassionate support to clients and stakeholders alike, reinforcing Assurant’s reputation as a leader in employee benefits and disability management.