Jack Foshee
Support and Knowledge Management Specialist at Boeing Distribution Services Inc. | Mansfield, Texas, United States
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Jack Foshee serves as a Support and Knowledge Management Specialist at Boeing Distribution Services Inc., where he leverages over two decades of experience in technical support to enhance service delivery and operational efficiency. His role is pivotal in troubleshooting and providing remote desktop service repairs across a diverse array of applications, spanning multiple platforms such as Windows, UNIX, and iOS. Jack's expertise in call management and service desk operations enables him to address complex technical issues swiftly, ensuring minimal downtime for both internal and external customers.
In addition to his hands-on technical support, Jack excels in creating interdepartmental presentations that facilitate statistical analysis and data-driven decision-making. His proficiency in Microsoft Excel and ITIL methodologies allows him to synthesize data into actionable insights, which are crucial for optimizing service processes. Furthermore, Jack is adept at constructing comprehensive internal and external documentation that promotes corporate events and announcements, ensuring clear communication across all levels of the organization.
Jack's skills in negotiation and project management are instrumental in fostering collaboration among teams, enhancing integration efforts, and driving successful project outcomes. His experience with SharePoint and Active Directory further supports his ability to streamline workflows and improve knowledge sharing within the organization. As a communications specialist, Jack continues to be a vital asset to Boeing Distribution Services Inc., demonstrating a commitment to excellence and innovation in technical support and knowledge management.
Support and Knowledge Management Specialist at Boeing Distribution Services Inc. in September 2008 to Present
Knowledge Management/Webmaster/Support Specialist at UT Southwestern in February 2004 to September 2008
Sr. Support Specialist at Arch Wireless in January 2000 to January 2001
Trainer/MS Office Specialist at CompuCom Systems in January 1997 to January 2000
Product Support Specialist at CompuCom Systems in January 1997 to January 2000
Tech Support/Training at Henry Schein in January 1995 to January 1997
Excel Support at Microsoft Corp in January 1994 to January 1995
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Troubleshooting
Software Documentation
Training
Management
Telephone Skills
Negotiation
Call Management
Project Management
Quality Assurance
Windows
Unix
Microsoft Exchange
Windows 7
Databases
Hardware
ITIL
Integration
SharePoint
IT Management
Technical Support
XP
Data Center
TCP/IP
VPN
Servers
Network Administration
Software Installation
BMC Remedy
Operating Systems
Service Desk
IT Operations
VMware
Computer Hardware
A Certified
Microsoft Excel
Technical Writing
Help Desk Support
Team Leadership
ITIL v3 Foundations Certified
Cloud Computing
Security
Active Directory
IT Service Management
Disaster Recovery
Windows Server
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Discover more about Boeing Distribution Services Inc.What is Jack Foshee email address?
Email Jack Foshee at [email protected] and [email protected]. This email is the most updated Jack Foshee's email found in 2026.
How to contact Jack Foshee?
To contact Jack Foshee send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Jack Foshee work for?
Jack Foshee works for Boeing Distribution Services Inc.
What is Jack Foshee's role at Boeing Distribution Services Inc.?
Jack Foshee is Support and Knowledge Management Specialist
What is Jack Foshee's Phone Number?
Jack Foshee's phone (214) ***-*111
What industry does Jack Foshee work in?
Jack Foshee works in the Information Technology & Services industry.
Jack Foshee Email Addresses
Jack Foshee Phone Numbers
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