Jacinta Crookes

Jacinta Crookes currently serves as a Youth Coach at Melbourne City Mission’s Detour program, where she plays a pivotal role in supporting young people at risk of homelessness. In this capacity, Jacinta leverages her extensive expertise in case management, assertive outreach, and early intervention to foster meaningful change in the lives of vulnerable youth. Her approach is deeply person-centred, focusing on empowering young people to develop independent living skills, build resilience, and achieve their psychosocial goals. Through tailored coaching and holistic support, Jacinta helps young individuals navigate complex systemic barriers, fostering community connection and self-advocacy.

At Detour, Jacinta is involved in key projects that emphasize community engagement and social inclusion, working closely with young people to identify their strengths and aspirations. Her skills in project planning and communication enable her to design and implement initiatives that promote positive outcomes, such as life skills workshops, peer support networks, and outreach campaigns. Jacinta’s proficiency in social media and public relations enhances her ability to connect with youth in innovative ways, ensuring that support services are accessible and engaging.

Her role also involves collaborating with multidisciplinary teams to coordinate resources and advocate for systemic change, ensuring that the needs of young people are prioritized within service delivery. With a strong background in Microsoft Office tools, Jacinta efficiently manages case documentation, reports, and presentations, contributing to the program’s strategic planning and evaluation. Overall, her dedication to empowering young people through compassionate, community-focused support makes her a vital asset to Melbourne City Mission’s mission of creating lasting positive impacts for youth facing adversity.