Jace Hilbert
Technical Support Specialist at NeverAlone | Indianapolis, Indiana, United States
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Jace Hilbert is a seasoned Technical Support Specialist at NeverAlone, bringing over seven years of diverse experience in the IT Helpdesk industry. His career began in Remote Help Desk and SaaS environments, where he honed his skills in providing exceptional customer support and troubleshooting. Over the years, Jace has expanded his expertise to include desk-side support, device inventory management, and Active Directory administration. Currently, he plays a pivotal role in managing remote devices using Workspace ONE, ensuring optimal performance and security for clients.
In his current position, Jace is responsible for monitoring the status of devices and compiling comprehensive weekly reports that highlight devices requiring updates or experiencing downtime. His analytical skills and attention to detail enable him to identify trends and proactively address potential issues before they escalate. Jace's commitment to client satisfaction often sees him traveling to various client locations to perform device setups and handle hardware troubleshooting, showcasing his hands-on approach to problem-solving.
Jace's technical proficiency extends to Windows Server management and IT hardware support, making him a versatile asset to the NeverAlone team. His ability to multitask and collaborate effectively with team members ensures that client needs are met promptly and efficiently. Beyond his technical skills, Jace's interests in baking and archery reflect his well-rounded personality, contributing to his ability to maintain a balanced and focused mindset in a fast-paced industry. As he continues to grow in his role, Jace remains dedicated to leveraging his expertise to enhance the user experience and drive technological advancements within the organization.
Technical Support Specialist at NeverAlone in May 2023 to Present
Technical Support Specialist at iA in April 2021 to May 2023
Information Technology Security Analyst at Humana in February 2021 to April 2021
Desktop Support Specialist at Goodwill Industries of Middle Tennessee, Inc. in August 2020 to February 2021
Help Desk Analyst at Yum! Brands in December 2019 to August 2020
Inbound Customer Service Representative at UPS in May 2018 to December 2019
Information Technology Service Desk at Compucom in May 2016 to May 2018
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Ivy Tech Community College, Associate's degree, October 2026
Our Lady of Mercy Academy, October 2026
Jefferson Community and Technical College
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Program Management
Project Management
Information Technology
Cybersecurity
Python (Programming Language)
Debt Collection
Lenox
Technical Support
Windows Server
Point of Sale (POS) Systems
Computer Hardware
SQL
Application Support
IT Hardware Support
History
Customer Service
Cashiering
Sales
Cross Selling
Up-selling
Crowd Control
Microsoft Office
Creative Writing
Crochet
Hand Knitting
Costume Design
Voice Acting
Voice Over
Baking
Sailing
Embroidery
Greek mythology
Archery
Multi Tasking
Creativity
Problem Solving
Paranormal Investigation
Painting
Teamwork
Tarot
Tasseomancy
First Aid
Brewing tea
Creating custom tea blends
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What is Jace Hilbert email address?
Email Jace Hilbert at [email protected]. This email is the most updated Jace Hilbert's email found in 2026.
What is Jace Hilbert phone number?
Jace Hilbert phone number is 5024259809.
How to contact Jace Hilbert?
To contact Jace Hilbert send an email to [email protected]. If you want to call Jace Hilbert try calling on 5024259809. (updated on September 07, 2024)
What company does Jace Hilbert work for?
Jace Hilbert works for NeverAlone
What is Jace Hilbert's role at NeverAlone?
Jace Hilbert is Technical Support Specialist
What industry does Jace Hilbert work in?
Jace Hilbert works in the Information Technology & Services industry.
Jace Hilbert Email Addresses
Jace Hilbert Phone Numbers
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