J Ayodeji
ServiceNow Business Analyst at JP Morgan Chase Bank | Richmond, Texas, United States
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J Ayodeji is a seasoned ITIL 4 ServiceNow Business Analyst at JP Morgan Chase Bank, where he leverages over five years of experience to drive transformative projects that enhance IT service management (ITSM) processes. In his current role, J collaborates closely with ITSM Process Owners to meticulously capture requirements and translate them into actionable user stories within the ServiceNow Agile Development module. His deep understanding of Agile methodologies, including Scrum, SAFe, and Kanban, enables him to effectively facilitate the iterative development process, ensuring that all deliverables align with stakeholder expectations and business objectives.
One of J's key projects involves the design and optimization of critical ITSM processes such as incident, problem, change, knowledge, and request management. By participating in these process designs, he not only enhances the efficiency of service delivery but also significantly improves end-user satisfaction. His expertise extends to the development of service catalogs and service portals, where he ensures seamless integrations that provide users with intuitive access to IT services.
J's role also encompasses rigorous testing of transformed ITSM processes, where he employs his strong communication skills and stakeholder management abilities to gather feedback and make necessary adjustments. His commitment to quality assurance and capacity planning ensures that the solutions implemented are not only innovative but also sustainable. As a servant leader, J fosters a collaborative environment that empowers project teams to excel, ultimately driving the success of IT initiatives at JP Morgan Chase Bank. Through his strategic approach and dedication to continuous improvement, J Ayodeji stands out as a pivotal contributor to the bank's mission of delivering exceptional IT services.
ServiceNow Business Analyst at JP Morgan Chase Bank in April 2018 to Present
Business Analyst/ Scrum Master at Kroger in February 2016 to March 2018
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Ebonyi State University, Bachelor's degree, October 2026
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Agile methodology (Scrum, SAFe, KanBan)
Servant Leader
Strong communication skills
Stakeholder Management
Capacity Planning
Risk mitigation planning
Quality Assurance
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Discover more about JP Morgan Chase BankWhat is J Ayodeji email address?
Email J Ayodeji at [email protected] and [email protected]. This email is the most updated J Ayodeji's email found in 2026.
How to contact J Ayodeji?
To contact J Ayodeji send an email to [email protected] or [email protected]. (updated on February 05, 2025)
What company does J Ayodeji work for?
J Ayodeji works for JP Morgan Chase Bank
What is J Ayodeji's role at JP Morgan Chase Bank?
J Ayodeji is ServiceNow Business Analyst
What is J Ayodeji's Phone Number?
J Ayodeji's phone (214) ***-*271
What industry does J Ayodeji work in?
J Ayodeji works in the Banking industry.
J Ayodeji Email Addresses
J Ayodeji Phone Numbers
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