Ivan Joia
Business Partner para CX, Marketing e Vendas at Comgás | São Paulo, São Paulo, Brazil
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Ivan Joia currently serves as the Business Partner for Customer Experience (CX), Marketing, and Sales at Comgás, where he plays a pivotal role in shaping the company's strategic initiatives aimed at delivering exceptional value to customers. In this capacity, Ivan leverages his deep expertise in data modeling, analytics, and enterprise software to develop innovative solutions that enhance the entire customer journey. His focus is on building an integrated ecosystem that harnesses the power of data, artificial intelligence, and advanced analytics to generate actionable insights, optimize decision-making, and foster a more personalized, seamless experience for clients at every touchpoint.
A key project under Ivan’s leadership involves the deployment of AI-driven customer segmentation models and predictive analytics to better understand customer needs and behaviors. This initiative not only improves targeted marketing efforts but also enables proactive engagement, reducing churn and increasing customer satisfaction. Additionally, Ivan has been instrumental in implementing ETL processes that streamline data integration across multiple platforms, ensuring real-time access to critical information that supports decision-making and enhances operational efficiency.
With a strong background in partner management and team leadership, Ivan fosters collaboration across departments, aligning marketing, sales, and CX teams around shared data-driven goals. His ability to communicate complex insights through compelling presentations and his relationship management skills with key clients further amplify his impact. Ultimately, Ivan’s passion for technology and innovation, combined with his strategic mindset, positions him as a driving force in transforming Comgás into a more agile, customer-centric organization that leverages data and AI to create sustainable business value.
Business Partner para CX, Marketing e Vendas at Comgás in July 2024 to Present
Senior Manager CRM Solutions (Salesforce) at PwC Brasil in January 2023 to March 2024
Solutions Strategy Business Manager at ZENVIA in November 2021 to October 2022
Pre-sales Sr Manager at SAS in November 2018 to November 2021
Pre-sales Manager at SAS in January 2017 to November 2018
Pre-sales Consultant at SAS in April 2011 to January 2017
Pre-sales and Technical Manager at Unica in January 2010 to March 2011
Senior Consultant at Unica in January 2008 to January 2010
Senior Consultant at Value Team in March 2006 to December 2007
Systems Analist at Mitsucon Tecnologia S/A in January 2000 to February 2006
Analyst Programmer at Cincom Systems in January 1997 to October 1999
Analista Programador at Schaeffler KG in January 1994 to January 1996
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FGV - Fundação Getulio Vargas, MBA
Faculdade de Tecnologia de Sorocaba (FATEC), Tecnólogo
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Experiência do cliente
Relacionamento com clientes
Tomada de decisões baseadas em dados
Inteligência artificial
Salesforce.com
Arquitetura de soluções
Trabalho em equipe
Resolução de problemas
Apresentações
Solution Engineering
Planejamento estratégico
Planejamento empresarial
Gestão de projetos
Liderança
Sucesso do cliente
Comunicação
Relacionamento com clientes-chave
Engajamento de clientes
Gestão de equipes
Marketing multicanal
B2B
CRM
Pre-sales
Solution Selling
Business Intelligence
Data Modeling
Campaign Managment
Business Analytics
Database Marketing
Data Warehousing
Direct Marketing
Analytics
Data Integration
Data Mining
ETL
Software Industry
Master Data Management
Professional Services
Integrated Marketing
Go-to-market Strategy
Competitive Analysis
Big Data
Software Development
SAS
Enterprise Software
SaaS
Business Alliances
Partner Management
Team leadership
Inteligência empresarial
Pré-vendas
Gestão de relação de clientes
Modelagem de dados
Customer Intelligence
Pre-Sales Consulting
OLAP
Análise de negócios
Software corporativo
Mineração de dados
Análises
ETL (Extração, transformação e carregamento)
Armazenagem de dados
Venda de soluções de software
Serviços profissionais
Marketing Automation
Epiphany
Multi-channel Campaign Management
Unica
Integrated Multi-Channel Marketing
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Discover more about ComgásWhat is Ivan Joia email address?
Email Ivan Joia at [email protected] and [email protected]. This email is the most updated Ivan Joia's email found in 2026.
What is Ivan Joia phone number?
Ivan Joia phone number is 6318752817.
How to contact Ivan Joia?
To contact Ivan Joia send an email to [email protected] or [email protected]. If you want to call Ivan Joia try calling on 6318752817. (updated on January 03, 2025)
What company does Ivan Joia work for?
Ivan Joia works for Comgás
What is Ivan Joia's role at Comgás?
Ivan Joia is Business Partner para CX, Marketing e Vendas
What industry does Ivan Joia work in?
Ivan Joia works in the Information Technology & Services industry.
Ivan Joia Email Addresses
Ivan Joia Phone Numbers
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