Itaka Lilly
Front Desk/Night Auditor at Candlewood Suites® Hotels | Louisville, Kentucky, United States
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Itaka Lilly brings a wealth of experience and a dedicated approach to her role at Candlewood Suites® Hotels, where she serves as a Front Desk Associate and Night Auditor. In this capacity, she seamlessly manages a variety of responsibilities, including guest check-ins and check-outs, handling financial transactions, and addressing guest inquiries and complaints with professionalism and empathy. Her ability to function independently while also being an active team player has been instrumental in maintaining the high standards of customer service that Candlewood Suites® is known for.
Currently, Itaka is involved in key projects focused on enhancing guest experience through efficient data management and operational analysis. Her expertise in data analysis and business analysis allows her to identify trends and implement process improvements that streamline front desk operations and improve overall guest satisfaction. Her strong organizational skills and initiative enable her to adapt quickly to changing circumstances, ensuring smooth night audit procedures and accurate financial reporting using tools like Microsoft Excel and other data management systems.
Itaka’s proficiency in interpersonal skills and customer service, combined with her technical knowledge in accounting and contact center operations, positions her as a valuable asset to the hotel team. Her ability to handle complex situations—such as resolving guest complaints or managing cash transactions—demonstrates her commitment to exceeding customer expectations. With her proactive attitude and strong communication skills, Itaka Lilly continues to contribute significantly to Candlewood Suites® Hotels’ reputation for excellence in hospitality and operational efficiency.
Front Desk/Night Auditor at Candlewood Suites® Hotels in January 2025 to Present
Customer Support Professional at Fairfield Inn & Suites by Marriott in June 2023 to February 2025
Service Dispatcher at MOSBYS TOWING AND TRANSPORT LLC in May 2022 to June 2023
Medical Scribe at ScribeAmerica in August 2018 to March 2019
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Colorado Technical University, Master of Business Administration - MBA, July 2026
Uvaro, Certificate, July 2026
Colorado Technical University, Master of Business Administration - MBA and minor in Human Resources, July 2026
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Customer Relationship Management (CRM)
Administration
Thinking Skills
Organization Skills
Call Center Administration
Microsoft Excel
Microsoft Office
Customer Service Management
Critical Thinking
Contact Centers
Negotiation
Multitasking
Teamwork
Patient Relations
Customer Support
Call Control
Interpersonal Skills
Time Management
Attention to Detail
Written Communication
Phone Etiquette
Customer Service
Data Management
Customer Experience
Communication
Accounting
Business Analysis
Data Analysis
Customer Service Representatives
Account Management
Analytical Skills
Software as a Service (SaaS)
Financial Accounting
Skilled Multi-tasker
Inbound/Outbound Customer Support
Strategic Thinking
Problem Solving
Microsoft Word
Electronic Medical Record (EMR)
Conveyed Instructions
Epic Systems
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Discover more about Candlewood Suites® HotelsWhat is Itaka Lilly email address?
Email Itaka Lilly at [email protected] and [email protected]. This email is the most updated Itaka Lilly's email found in 2026.
What is Itaka Lilly phone number?
Itaka Lilly phone number is (502) 417-8108.
How to contact Itaka Lilly?
To contact Itaka Lilly send an email to [email protected] or [email protected]. If you want to call Itaka Lilly try calling on (502) 417-8108. (updated on February 16, 2025)
What company does Itaka Lilly work for?
Itaka Lilly works for Candlewood Suites® Hotels
What is Itaka Lilly's role at Candlewood Suites® Hotels?
Itaka Lilly is Front Desk/Night Auditor
What industry does Itaka Lilly work in?
Itaka Lilly works in the Hospitality industry.
Itaka Lilly Email Addresses
Itaka Lilly Phone Numbers
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