Isabel Estrello
Operational Risk Analyst II at Citi | Irving, Texas, United States
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Isabel Estrello currently serves as an Operational Risk Analyst II at Citi, where she leverages her extensive 21 years of mortgage experience to enhance the quality and compliance of default servicing transactions. In her role, Isabel is responsible for conducting complex Quality Assurance and Audit processes that span the entire lifecycle of transactions, including Foreclosure, Bankruptcy, Short Sale, Performance Servicing, and Loss Mitigation. Her meticulous approach ensures that all processes adhere to Citi's policies and procedures, as well as State and Federal Regulations, thereby safeguarding the integrity of the organization’s operations.
Isabel's expertise in identifying default servicing issues is complemented by her ability to recommend effective resolutions, making her an invaluable asset to her team. She employs a variety of skills, including Test Planning and User Acceptance Testing, to ensure that all operational processes are not only compliant but also efficient. Her proficiency in Quality Center and knowledge of the Software Development Life Cycle (SDLC) further enhance her capability to contribute to the continuous improvement of operational risk management practices within the organization.
A bilingual professional, Isabel excels in communication and collaboration, which are essential in navigating the complexities of the mortgage industry. Her leadership qualities and experience in external audits and human resources position her as a key player in fostering a culture of accountability and excellence at Citi. As she continues to drive quality assurance initiatives, Isabel remains committed to her professional growth and the success of her organization, embodying the results-oriented mindset that defines her career.
Operational Risk Analyst II at Citi in March 2001 to Present
Supervisor/Human Resources at ChexSystems in June 1990 to March 2001
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Sunset High School, August 1986 to August 1990
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Quality Center
Software Quality Assurance
Test Planning
User Acceptance Testing
SDLC
Payroll
External Audit
Quality Auditing
Human Resources
Management
Recruiting
Leadership
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Discover more about CitiWhat is Isabel Estrello email address?
Email Isabel Estrello at [email protected] and [email protected]. This email is the most updated Isabel Estrello's email found in 2026.
How to contact Isabel Estrello?
To contact Isabel Estrello send an email to [email protected] or [email protected]. (updated on August 25, 2024)
What company does Isabel Estrello work for?
Isabel Estrello works for Citi
What is Isabel Estrello's role at Citi?
Isabel Estrello is Operational Risk Analyst II
What is Isabel Estrello's Phone Number?
Isabel Estrello's phone (214) ***-*191
What industry does Isabel Estrello work in?
Isabel Estrello works in the Financial Services industry.
Isabel Estrello Email Addresses
Isabel Estrello Phone Numbers
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