Iris Hanamori

Iris Hanamori currently serves as a Senior Business Analyst at GIC, where she plays a pivotal role in driving strategic process optimization initiatives across the organization. Leveraging over five years of expertise in business analysis, project management, and technology solutions, Iris specializes in aligning business objectives with IT capabilities to deliver measurable impact. Her deep understanding of Agile methodologies enables her to lead cross-functional teams effectively, ensuring seamless collaboration and timely delivery of complex projects.

At GIC, Iris has spearheaded several key projects focused on enhancing operational efficiency through cross-stakeholder process redesign. She facilitates workshops with regional offices and diverse teams to identify inefficiencies, streamline workflows, and establish standardized procedures that promote clarity and consistency in project execution. Her proficiency in tools like Jira, Confluence, and Visio allows her to visualize processes clearly and manage project documentation efficiently.

In addition to process improvement, Iris has developed comprehensive change management and training programs tailored for platform managers and end-users, ensuring smooth adoption of new systems and technology platforms. Her expertise in risk management, SQL, and XML further supports her in conducting detailed data analysis and system integration efforts, underpinning her strategic recommendations. With a strong foundation in ITIL and SharePoint, Iris ensures that operational changes are sustainable and aligned with best practices. Her ability to bridge the gap between business needs and technical solutions makes her a valuable asset in GIC’s ongoing digital transformation and operational excellence initiatives.