Iman Dey
Product Manager - Customer Success at Amadeus | Toronto, Ontario, Canada
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Iman Dey is a dynamic Product Manager at Amadeus, specializing in Customer Success within the airline sector. With a wealth of experience in leading pivotal product initiatives, Iman plays a crucial role in enhancing client relationships and optimizing customer journeys for major airlines, including Air Canada. Her expertise lies in leveraging Amadeus’s innovative Departure Control Systems and Customer Management solutions to address the unique challenges faced by airlines in today's competitive landscape.
In her current role, Iman is dedicated to establishing and nurturing strong relationships with key stakeholders at Air Canada. She meticulously analyzes customer data to identify opportunities for journey optimization, ensuring that clients can fully leverage Amadeus’s software and services. By facilitating comprehensive training sessions and providing ongoing support, Iman empowers airline personnel to utilize the tools effectively, thereby enhancing operational efficiency and customer satisfaction.
Iman leads a cross-functional product group, collaborating with diverse teams to drive product enhancements and ensure alignment with customer needs. Her strong communication skills and product leadership abilities enable her to articulate functional specifications clearly, guiding the development process from concept to execution. Additionally, Iman’s technical proficiency in software testing, regression testing, and familiarity with REST APIs positions her as a key contributor to the product lifecycle, ensuring high-quality deliverables that meet rigorous industry standards.
With a passion for innovation and a commitment to customer success, Iman Dey continues to make significant strides in the travel industry, helping airlines navigate the complexities of modern travel management while delivering exceptional service to their customers.
Product Manager - Customer Success at Amadeus in April 2023 to Present
Technical Product Manager at Amadeus in October 2022 to March 2023
Technical Product Manager at Amadeus in May 2021 to October 2022
Senior Business Analyst at Cognizant in February 2020 to May 2021
Product Team Lead at Cognizant in January 2016 to January 2020
Quality Assurance Engineer at Cognizant in December 2012 to December 2015
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West Bengal University of Technology, Kolkata, Bachelor’s of Technology, August 2026
Patha Bhavan, Kolkata, August 1994 to August 2026
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Customer Success
Product Operations
Software Product Management
Product Leadership
IT Business Analysis
Agile Project Management
Product Owner
Workload Prioritization
Product Vision
Business Case Development
Product Strategy
Product Marketing
Product Lifecycle Management
Product Requirements
Market Requirements Documents
Functional Specifications
Customer Satisfaction
Communication
Airports
Airlines
Sabre
Quality Assurance
Regression Testing
Software Testing
Software Development Life Cycle (SDLC)
Test Management
Test Automation
Testing
Agile Methodologies
HP Quality Center
JIRA
REST API
SOAP
SoapUI
Selenium
SQL
Airline Ticketing
Airline Reservations
ALM
Software Testing Life Cycle (STLC)
Defect Life Cycle
RubyMine
RSpec
Groovy
Unified Functional Testing
C (Programming Language)
PSS Migration
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Discover more about AmadeusWhat is Iman Dey email address?
Email Iman Dey at [email protected] and [email protected]. This email is the most updated Iman Dey's email found in 2026.
How to contact Iman Dey?
To contact Iman Dey send an email to [email protected] or [email protected]. (updated on September 29, 2024)
What company does Iman Dey work for?
Iman Dey works for Amadeus
What is Iman Dey's role at Amadeus?
Iman Dey is Product Manager - Customer Success
What is Iman Dey's Phone Number?
Iman Dey's phone (416) ***-*290
What industry does Iman Dey work in?
Iman Dey works in the Computer Software industry.
Iman Dey Email Addresses
Iman Dey Phone Numbers
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