Ida Simon

Q: What is Ida Simon email address?

Email Ida Simon at ida_pollock@yahoo.com, dcmaho92588@yahoo.com and ida.simon@verizonwireless.com. This email is the most updated Ida Simon's email found in 2026.

Q: How to contact Ida Simon?

To contact Ida Simon send an email to ida_pollock@yahoo.com, dcmaho92588@yahoo.com or ida.simon@verizonwireless.com. If you want to call Ida Simon try calling on 2125738888 and 9172824928. (updated on September 02, 2024)

Business Operations Manager at Verizon | New York City Metropolitan Area

About Ida Simon

Ida Simon is an accomplished Business Operations Manager at Verizon, bringing over 26 years of extensive experience in the information technology and services industry. Her expertise lies in optimizing customer service and retention strategies, particularly within the dynamic environment of call center operations. Ida plays a pivotal role in supporting the East Coast Mass Markets Director team, overseeing a vast network of nine call centers, six call center managers, 56 team leaders, and nearly 600 sales representatives. This breadth of responsibility underscores her ability to manage complex operational frameworks while ensuring high levels of customer satisfaction and retention.

Ida's current projects focus on enhancing operational efficiency and streamlining processes through the application of Agile and Waterfall methodologies. She employs design thinking principles to identify client requirements and develop innovative solutions that address the unique challenges faced by both mass market and medium-tier business customers. Her proficiency in issue resolution management and her adeptness with tools such as Google Workplace and Microsoft Excel further empower her to analyze performance metrics and drive continuous improvement initiatives.

In her role, Ida is not only a leader but also a mentor, fostering a culture of collaboration and excellence among her teams. Her strong communication skills enable her to effectively liaise between various stakeholders, ensuring that the needs of both customers and employees are met. As she continues to navigate the evolving landscape of telecommunications, Ida remains committed to leveraging her skills in customer retention and business design to contribute to Verizon's success and enhance the overall customer experience.

Ida Simon Work

Business Operations Manager at Verizon in December 1996 to Present

Ida Simon Education

Marist College, English Language and Literature, September 1994 to September 1996

Lincoln Academy, September 1989 to September 1994

Ida Simon Skills

Communication

Client Requirements

Change Management

About Ida Simon's Current Company

Verizon

Discover more about Verizon

Frequently Asked Questions about Ida Simon

What is Ida Simon email address?

Email Ida Simon at [email protected], [email protected] and [email protected]. This email is the most updated Ida Simon's email found in 2026.

What is Ida Simon phone number?

Ida Simon phone number is 2125738888 and 9172824928.

How to contact Ida Simon?

To contact Ida Simon send an email to [email protected], [email protected] or [email protected]. If you want to call Ida Simon try calling on 2125738888 and 9172824928. (updated on September 02, 2024)

What company does Ida Simon work for?

Ida Simon works for Verizon

What is Ida Simon's role at Verizon?

Ida Simon is Business Operations Manager

What industry does Ida Simon work in?

Ida Simon works in the Telecommunications industry.