Ian Keelaghan
Regional Digital Strategy at Tokio Marine Insurance Group (Asia) | Singapore
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Ian Keelaghan currently serves as the Regional Digital Strategy Lead at Tokio Marine Insurance Group (Asia), where he plays a pivotal role in shaping the company's digital transformation journey across the region. Leveraging his extensive experience in insurance transformation, Ian spearheads automation initiatives and process improvement projects that drive operational efficiency and enhance customer experience. His strategic focus involves sourcing innovative use cases for proof of concepts (PoCs) and implementing scalable solutions that align with the company's broader digital agenda.
In his role, Ian collaborates closely with regional group companies, providing guidance on digital strategy execution and fostering a culture of continuous improvement. He actively engages with startups and accelerators to explore emerging technologies, such as generative AI, that can be integrated into insurance workflows to streamline claims processing, underwriting, and customer engagement. His expertise in vendor management and operations management ensures that these initiatives are delivered effectively, balancing technological innovation with operational stability.
Ian’s leadership in automation transformation not only enhances service delivery but also supports workforce planning and employee relations by enabling smarter, more efficient processes. His deep understanding of customer experience and quality assurance helps ensure that digital solutions meet the evolving needs of clients while maintaining high standards of service. With a proven track record in project management and business development, Ian continues to drive Tokio Marine’s digital evolution, positioning the organization as a forward-thinking leader in the competitive Asian insurance market.
Regional Digital Strategy at Tokio Marine Insurance Group (Asia) in May 2019 to Present
Senior Operations Manager at Allianz Partners in July 2017 to February 2019
Manager, Organizational Management at Allianz Insurance in August 2015 to April 2017
Regional Manager, Operations at Allianz Ayudhya in May 2014 to September 2015
Acting Chief Operations Officer - Singapore & Malaysia at Allianz Global Assistance in December 2012 to May 2014
Operations Analysis & Readiness Manager at Allianz Global Assistance in July 2011 to December 2012
Claims Case Manager at Allianz Global Assistance in October 2009 to March 2011
General Manager at Space & Time Advertising in December 2008 to August 2009
Team Manager at InterContinental Hotels Group in May 2004 to November 2008
Advertising Sales at Media Industry in January 1997 to January 2004
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University of York, U.K., October 1994 to October 1997
RMIT University, Melbourne, Cert l, October 2026
Colombo International School, Sri Lanka, October 1987 to October 1994
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Microsoft Excel
Microsoft PowerPoint
Project Management
Business Process
Strategy
Vendor Management
Operations Management
Sales
Business Analysis
Customer Experience
Service Delivery
Business Development
Analysis
Workforce Planning
Quality Assurance
Data Management
Change Management
Leadership
Coaching
People Skills
Employee Relations
Coaching Staff
Process Improvement
Artificial Intelligence (AI)
Generative AI
Computer Ethics
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Discover more about Tokio Marine Insurance Group (Asia)What is Ian Keelaghan email address?
Email Ian Keelaghan at [email protected] and [email protected]. This email is the most updated Ian Keelaghan's email found in 2026.
How to contact Ian Keelaghan?
To contact Ian Keelaghan send an email to [email protected] or [email protected]. (updated on March 09, 2025)
What company does Ian Keelaghan work for?
Ian Keelaghan works for Tokio Marine Insurance Group (Asia)
What is Ian Keelaghan's role at Tokio Marine Insurance Group (Asia)?
Ian Keelaghan is Regional Digital Strategy
What is Ian Keelaghan's Phone Number?
Ian Keelaghan's phone +44 ** **** *429
What industry does Ian Keelaghan work in?
Ian Keelaghan works in the Insurance industry.
Ian Keelaghan Email Addresses
Ian Keelaghan Phone Numbers
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