Homer Sibayan
Desktop Support Engineer at Philip Morris International (Phil-Data Business Systems Inc.) | Metro Manila, National Capital Region, Philippines
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Homer Sibayan is a dedicated Desktop Support Engineer at Philip Morris International (Phil-Data Business Systems Inc.), where he plays a pivotal role in ensuring seamless IT operations and exceptional user support. With a strong focus on incident management and service delivery, Homer is responsible for managing and monitoring a diverse range of IT tickets, including incident, request fulfillment, event, problem, and change tasks. His commitment to maintaining the highest service levels within established SLAs underscores his expertise in delivering quality and efficient support to end-users.
In his current role, Homer excels in the installation, configuration, and upgrading of hardware and software on workstations, ensuring that systems are up-to-date and functioning optimally. His technical acumen allows him to diagnose and troubleshoot defective hardware, including laptops, desktops, Cisco phones, and mobile devices, effectively minimizing downtime and enhancing productivity across the organization. Additionally, he collaborates with vendors to facilitate operations within the Server Room/Data Center, showcasing his ability to work in high-stakes environments.
Homer's proficiency in tools such as ServiceNow Cloud and Mobile Device Management, combined with his knowledge of ISMS Philippine Sales Automation and software/hardware installation, positions him as a valuable asset to the IT team. His passion for continuous improvement and career advancement drives him to seek challenging assignments that not only enhance his technical skills but also contribute to the overall success of Philip Morris International. With a proactive approach to problem-solving and a commitment to excellence, Homer Sibayan is poised to make significant contributions to the evolving landscape of IT support and management.
Desktop Support Engineer at Philip Morris International (Phil-Data Business Systems Inc.) in August 2014 to Present
Technical Support at Manuela Corporation in November 2013 to May 2014
IT Administrator (OJT) at Asec Asia in April 2012 to June 2012
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University of the City of Muntinlupa, Bachelor of Science (BS), July 2026
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Microsoft Office
ServiceNow Cloud
Mobile Device Management
ISMS Phillipine Sales Automation
Software / Hardware
Customer Experience
Bitlocker Drive Encryption
IS Control List Service
Software Installation
Technical Support
Servers
Incident Management
Troubleshooting
ServiceNow
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What is Homer Sibayan email address?
Email Homer Sibayan at [email protected]. This email is the most updated Homer Sibayan's email found in 2026.
How to contact Homer Sibayan?
To contact Homer Sibayan send an email to [email protected]. (updated on October 24, 2024)
What company does Homer Sibayan work for?
Homer Sibayan works for Philip Morris International (Phil-Data Business Systems Inc.)
What is Homer Sibayan's role at Philip Morris International (Phil-Data Business Systems Inc.)?
Homer Sibayan is Desktop Support Engineer
What is Homer Sibayan's Phone Number?
Homer Sibayan's phone (**) *** *** 561
What industry does Homer Sibayan work in?
Homer Sibayan works in the Information Technology & Services industry.
Homer Sibayan Email Addresses
Homer Sibayan Phone Numbers
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