Ho Fen

Ho Ming Fen currently serves as a Senior Executive at Resorts World Sentosa, where she plays a pivotal role in leveraging data analytics to drive strategic decision-making across the organization. With a strong foundation in business analytics and management, Ming Fen specializes in transforming complex data sets into actionable insights that enhance operational efficiency and financial performance. Her expertise encompasses P&L reporting, budgeting, cost trend analysis, and KPI tracking—skills she has honed over four years of experience in the hospitality and F&B industries.

At Resorts World Sentosa, Ming Fen leads key projects focused on optimizing revenue streams and controlling costs through advanced data modeling and business intelligence tools such as Tableau and Microsoft Power BI. She is adept at building relational data models that facilitate trend analysis and forecasting, enabling her team to identify opportunities for revenue growth and cost savings. Her problem-solving acumen allows her to develop customized reporting templates that streamline data collection and visualization, ensuring stakeholders receive timely and accurate insights.

Ming Fen’s role involves collaborating closely with cross-functional teams to implement data-driven strategies that improve guest experience and operational performance. Her analytical skills and attention to detail support the continuous monitoring of KPIs, ensuring alignment with organizational goals. With her proficiency in data collection, reporting, and analysis, she consistently contributes to the organization’s ability to adapt swiftly to market changes and enhance overall business agility. Her combination of technical expertise and industry knowledge makes her a valuable asset in the dynamic landscape of integrated resort management.