Hipin Jain Email & Phone Number

Hipin Jain

Sr. Director - Customer Success at Capillary Technologies | Mumbai, Maharashtra, India

Hipin Jain Socials
About Hipin Jain

Hipin Jain, currently serving as the Sr. Director of Customer Success at Capillary Technologies, exemplifies a deep commitment to driving customer-centric growth and operational excellence. In his pivotal role, Hipin oversees the India business, acting as the P&L owner with a strategic focus on product adoption, customer retention, and revenue expansion. His leadership is instrumental in aligning cross-functional teams to deliver tailored solutions that meet diverse client needs, ensuring they derive maximum value from Capillary’s innovative SaaS offerings.

With a strong foundation in team management, Hipin fosters a collaborative environment that emphasizes proactive customer engagement and relationship building. His expertise in customer relations, combined with a keen understanding of market research and analysis, enables him to craft targeted interventions that enhance customer satisfaction and loyalty. Hipin’s hands-on approach in leveraging CRM tools and data-driven insights allows him to identify growth opportunities, optimize sales strategies, and streamline pre-sales processes to accelerate product adoption.

Key projects under his leadership include the deployment of personalized marketing automation solutions, which have significantly improved client engagement metrics and ROI. His strategic initiatives also focus on expanding channel partnerships and refining customer success frameworks to ensure scalable and sustainable growth. Hipin’s passion for understanding customer motives and creating impactful experiences positions him as a trusted advisor to clients, helping them navigate digital transformation journeys and maximize their investments. Through his comprehensive skill set—spanning sales, business strategy, and customer service—Hipin Jain continues to drive Capillary Technologies’ mission of delivering innovative, data-driven solutions that empower brands to thrive in a competitive landscape.

Hipin Jain Work
1 experience icon

Sr. Director - Customer Success at Capillary Technologies in April 2024 to Present

2 experience icon

Director - India North & West at Capillary Technologies in February 2023 to July 2023

3 experience icon

Program Manager at Capillary Technologies in December 2021 to January 2023

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Hipin Jain Education

Department of Management Sciences, University of Pune, MBA++, October 2026

Sydenham College of Commerce & Economics, October 2026

Hipin Jain Skills

Channel Sales and Management

Business Analysis

Team Management

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About Hipin Jain's Current Company
Frequently Asked Questions about Hipin Jain

What is Hipin Jain email address?

Email Hipin Jain at [email protected], [email protected] and [email protected]. This email is the most updated Hipin Jain's email found in 2026.

What is Hipin Jain phone number?

Hipin Jain phone number is 9987057740.

How to contact Hipin Jain?

To contact Hipin Jain send an email to [email protected], [email protected] or [email protected]. If you want to call Hipin Jain try calling on 9987057740. (updated on March 21, 2025)

What company does Hipin Jain work for?

Hipin Jain works for Capillary Technologies

What is Hipin Jain's role at Capillary Technologies?

Hipin Jain is Sr. Director - Customer Success

What industry does Hipin Jain work in?

Hipin Jain works in the Information Technology & Services industry.

Hipin Jain Email Addresses

Email Hipin Jain at [email protected], [email protected] and [email protected]. This email is the most updated Hipin Jain's email found in 2026.

Hipin Jain Phone Numbers

Hipin Jain phone number is 9987057740.
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